Office of the Deputy Chief Administrative Officer

The Office of the Deputy Chief Administrative Officer leads the Region's work in the areas of strategic planning, communications and government relations. Through this office the Region works to build partnerships and advance the work of Council with a focus on Council Strategic Priorities.

Divisions

  • Clerks

    The Office of the Regional Clerk serves Regional Council by providing administrative, legislative and clerical support to council, the Regional Chair, the chief administrative officer and the corporation. The division manages:

    • Council and committee agendas and minutes, and by-laws passed by Niagara Region
    • Information management services
    • Affidavits for the declaration of oaths
    • Information requests concerning Regional Council and committee agendas, reports and minutes
    • Requests for records made under the Municipal Freedom of Information and Protection of Personal Privacy Act and the Personal Health Information Protection Act
    • Licensing, regulation and enforcement of specified industries in Fort Erie, Niagara-on-the-Lake, Niagara Falls, St. Catharines, Thorold and Welland

    Contact

    905-980-6000 ext. 3305
    Email Clerks
  • Strategic Transformation Office

    Strategic Transformation Office focuses on strategic planning, communications and government relations activities, including:

    • Projects that impact the supply of market-driven attainable housing
    • Implementation of GO Train service to Niagara
    • Shared services between Niagara Region and area municipalities
    • Planning and delivery of the Region's government relations activities
    • Public and media relations
    • Crisis communications
    • Digital and creative services
  • Corporate Strategy and Community Sustainability

    Corporate Strategy and Community Sustainability manages a diverse portfolio of projects that are completed in cooperation with area municipalities, including:

    • Accessibility
    • Community planning
    • Corporate strategy and performance
    • Climate change
    • Diversity, equity and inclusion
    • Indigenous relations
    • Real estate services, property acquisitions and disposition of surplus lands

Michelle Sergi
Deputy Chief Administrative Officer


905-980-6000
ext. 3276
Email Michelle Sergi

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