COVID-19 - As Ontario reopens, learn about public health and workplace safety measures. Learn about the COVID-19 vaccination and service disruptions.

NRT OnDemand Pilot Project
All Niagara Region projects

About the Project

NRT OnDemand is a pilot project that will service West Niagara and is part of Niagara Region Transit service enhancements.

This project will enable inter-municipal transit service throughout Grimsby, Lincoln, West Lincoln, Pelham and Wainfleet. It will provide connections to the region's major transit hubs, including the St. Catharines and Welland bus terminals and Port Colborne's City Hall.

NRT OnDemand is a dynamic ride-share service that will allow residents to book a trip using a smartphone in as little as 15 minutes in advance. Wait times are projected to be an average of 30 to 60 minutes.

Grimsby, Lincoln and Pelham city councils have approved additional levels of NRT OnDemand service so residents in these municipalities can also travel anywhere within their towns using NRT OnDemand.

Project Timeline

September 2018
Identified need for inter-municipal transit service in West Niagara

Operating budget includes provisions for deployment of transit services in West Niagara

may 2019
Via Mobility, LLC, retained to undertake modelling and microsimulations to identify best service delivery model

november 2019
Regional Council approves recommendation that staff engage with Grimsby, Lincoln, West Lincoln, Pelham and Wainfleet

january - february 2020
Lincoln, Pelham and Grimsby Councils approve recommendation to deploy on-demand intra-municipal service

August 17
Service launch date


GO Implementation Office
905-980-6000 ext. 3569

Image Gallery

Moving Transit Forward
This is the new logo for NRT OnDemand.
This image shows a mock-up of what the NRT OnDemand vans will look like when a resident books a trip.
NRT OnDemand is part of the Region's Moving Transit Forward plan.
Rear view of NRT OnDemand vehicles.
Side view of an NRT OnDemand vehicle.
Page Feedback Did you find what you were looking for today?