Last Updated: January 19, 2022, 12 a.m.
Due to road conditions, some Niagara Region facilities and services remain closed today.
COVID-19
Due to the COVID-19 pandemic, Regional headquarters is closed to the public.
The following Regional services are also closed or cancelled. All Council and Committee meetings will be held electronically until further notice due to COVID-19.
Fort Erie Urgent Care Centre temporarily closed
As of Thursday, Jan. 6 at 11 p.m., Fort Erie's Urgent Care Centre is temporarily closed to redeploy staff due to critical shortages of staff and escalating patient volumes. Learn about your health care options. Child and Family Centres
Clinics / Classes
Healthy, Safe and Strong
Modified service
Due to COVID-19, all in-person exercise classes are temporarily suspended. Virtual attendance is available as of Jan. 3. If you're currently registered for a program, call 905-984-2621 for information on how to participate.
Positive parenting
Modified service
Due to
COVID-19, all Positive Parenting classes are temporarily suspended.
For parenting
questions, contact Niagara Parents, Monday to Friday from 8:30 a.m. - 4:15
p.m. at 905-684-7555 or 1-888-505-6074 ext. 7555 or email niagaraparents@niagararegion.ca.
Prenatal appointments
Modified service
Due to COVID-19, all prenatal appointments are temporarily suspended.
For parenting questions, contact Niagara Parents, Monday to Friday from 8:30 a.m. - 4:15 p.m. at 905-684-7555 or 1-888-505-6074 ext. 7555 or email niagaraparents@niagararegion.ca.
Baby's sleep
Modified service
Due to
COVID-19, all infant sleep workshops are temporarily suspended.
For parenting
questions, contact Niagara Parents, Monday to Friday from 8:30 a.m. - 4:15
p.m. at 905-684-7555 or 1-888-505-6074 ext. 7555 or email
niagaraparents@niagararegion.ca.
Long-term Care Homes
Adult Day Service Facilities
West Niagara
Modified service
In-person programs are suspended. Virtual attendance is available. If you're registered for a program, call 905-984-2621 for information on how to participate.
Upper Canada Lodge
Modified service
This program has been relocated to Niagara North at 350 Ontario St., St. Catharines.
In-person programs are suspended. Virtual attendance is available. If you're registered for a program, call 905-984-2621 for information on how to participate.
The Woodlands of Sunset
Modified service
In-person programs are suspended. Virtual attendance is available. If you're registered for a program, call 905-984-2621 for information on how to participate.
Gilmore Lodge
Modified service
This program location has been relocated to Northland Pointe in Port Colborne.
In-person programs are suspended. Virtual attendance is available. If you're registered for a program, call 905-984-2621 for information on how to participate.
Linhaven
Modified service
This program has been relocated to Niagara North at 350 Ontario St., St. Catharines.
In-person programs are suspended. Virtual attendance is available. If you're registered for a program, call 905-984-2621 for information on how to participate.
Northland Pointe
Modified service
In-person programs are suspended. Virtual attendance is available. If you're registered for a program, call 905-984-2621 for information on how to participate.
Niagara North
Modified service
In-person programs are suspended. Virtual attendance is available. If you're registered for a program, call 905-984-2621 for information on how to participate.
Outreach Services
Modified service
In-person
community visits are permitted based on priority.
Screening
is required before booking an appointment and on the day of the appointment.
Staff will wear
appropriate personal protective equipment for the duration of the home visit, including mask, eye protection, gloves / gown as needed.
New referrals are being accepted. Contact our intake at 905-984-2621.
Public Health Offices
Tick submission
Suspended
Tick submissions are temporarily suspended.
If you have a tick you would like identified, you can refer to etick.ca for a quick identification resource.
Ticks can also be placed in the refrigerator and saved for submission at a later date.
Tick submissions are for surveillance purposes only and not for diagnosis. If you have concerns, contact your health care provider.
Business and Finance
Business Licensing Office
Closed to public
The Business Licensing office is closed to the public. Services are being provided Monday to Friday, 9 a.m. to 4 p.m. by phone at 905-980-6000 ext. 6380 and email at licensing@niagararegion.ca.
Sexual Health Centres
Fort Erie
Closed
The Fort Erie Sexual Health Centre is closed until further notice.
Welland
Closed
The Welland Sexual Health Centre is closed until further notice.
Waste Collection and Landfills
Waste Management Outreach Services
Service changes
Waste
Management Services isn't accepting requests for in-person tours or special
event recycling services at this time. Virtual and in-person
presentations will be provided on a first come, first served basis as resources
are available.
Garbage and Recycling Collection
Delays
Waste collection is resuming, but expect delays.
Your regularly scheduled collection day during the week of Jan.
17 will be delayed by one day this week, with Friday's collection being
completed on Saturday.
Areas that don't receive collection on Jan. 18 will receive services on Jan. 19. If possible, please keep Green Bin and Blue / Grey Box materials until next week’s collection.
