Last Updated: October 30, 2020, 3:50 p.m.
Due to the COVID-19 pandemic, Regional headquarters is closed to the public.
The following Regional services are also closed or cancelled. All Council and Committee meetings will be held electronically until further notice due to COVID-19.
Child and Family Centres
Clinics / Classes
Dental
Cancelled
Dental clinics are postponed until further notice. For emergency services, call 905-688-8248 ext. 7962.
Breastfeeding
Video appointment
Breastfeeding clinics are postponed until further notice, but we're still offering phone and video call support. If you have breastfeeding concerns, call Niagara Parents at 905-684-7555 to connect with a lactation consultant.
Long-term Care Homes
Adult Day Service Facilities
West Niagara
Cancelled
Services are temporarily suspended as of March 15 to safeguard the health and well-being of seniors against COVID-19.
Upper Canada Lodge
Cancelled
Services are temporarily suspended as of March 15 to safeguard the health and well-being of seniors against COVID-19.
Gilmore Lodge
Cancelled
Services are temporarily suspended as of March 15 to safeguard the health and well-being of seniors against COVID-19.
Linhaven
Cancelled
Services are temporarily suspended as of March 15 to safeguard the health and well-being of seniors against COVID-19.
Northland Pointe
Cancelled
Services are temporarily suspended as of March 15 to safeguard the health and well-being of seniors against COVID-19.
Fairhaven
Cancelled
The Aphasia Program is temporarily suspended to safeguard the health and well-being of seniors against COVID-19.
Provincial Offences Courts
Welland
Service changes
As of Monday, Sept. 14, the Provincial Offences Courthouse at 445 East Main St. in Welland is open to
the public for counter service only. Face coverings must be worn upon entry,
as per the guidelines set forth by the Ministry of the Attorney General and Niagara Region bylaw (2020-46).
Don't visit the
courthouse if you're not feeling well or experiencing any COVID-19 signs or symptoms. A maximum of six visitors
will be permitted in the building at one time. Line-ups may occur outside as a
result.
We encourage you to
continue to access court services online where possible. Fines
can be paid by phone and online. Requests for trial or early resolution can also be submitted online. For more information visit our frequently asked questions or call 905-687-6590.
Early resolution
meetings and some remote court matters have resumed and are being held by
telephone. If you have requested an early resolution meeting or have been
scheduled for a remote court matter, you will be notified of a date and time to
call in for your meeting. Failure to call in for your scheduled meeting on the
date and time as indicated in your notice may result in a conviction being
registered against you in your absence.
Notification of remote
court matters or rescheduled matters will be provided by regular mail or the
email address on file with the court. If you have moved or changed your contact
information, provide your updated information to the Provincial Offences Court at POAinfo@niagararegion.ca or 905-687-6590.
By order of the Chief
Justice of Ontario, all in-person trial matters are adjourned and will be
rescheduled to a later date. If you have an in-person matter scheduled during
this time, you don't need to attend court. A new date will be provided to you by
the Provincial Offences Court.
The Ontario Court
of Justice will accept electronically signed documents where a signature is
required. An electronic signature consists of electronic information that
identifies the signatory and the date and place of signing. For example, you may
type your name as your signature.
Sexual Health Centres
Welland
Closed
The Welland Sexual Health Centre is closed until further notice.
Fort Erie
Closed
The Fort Erie Sexual Health Centre is closed until further notice.
Community Services / Ontario Works Offices
Welland
Closed to public
All services will be provided by phone. Contact your casemanager or Welland - Port Colborne office at 905-734-7975.
Niagara Falls
Closed to public
All services will be provided by phone. Contact your casemanager or Niagara Falls - Fort Erie office at 905-354-3561.
Public Health Offices
Tick submission
Suspended
Tick submissions will be temporarily suspended.
If you have a tick you would like identified, you can refer to etick.ca for a quick identification resource.
Ticks can also be placed in the refrigerator and saved for submission at a later date.
Tick submissions are for surveillance purposes only and not for diagnosis. If you have concerns, contact your health care provider.
Business and Finance
Business Licensing Office
Closed to public
The Business Licensing office is closed to the public. Services are being provided Monday to Friday, 9 a.m. to 4 p.m. by phone at 905-980-6000 ext. 6380 and email at licensing@niagararegion.ca.
Bid Opportunities
Changes
All public bid openings have been suspended until further notice. Bid results will be made available on bids&tenders™.
An addenda will be
issued for all current bid postings replacing hardcopy submission
requirements with electronic submission only. The addenda will provide content
and instructions on how bidders can upload their submissions to
bids&tenders™.
Waste Collection and Landfills
Wastewater Facilities
