Last Updated: May 11, 2022, 2:37 p.m.
Due to the COVID-19 pandemic, Regional headquarters is closed to the public. The following Regional services are also closed or cancelled. All Council and Committee meetings will be held electronically until further notice due to COVID-19.
Long-term Care Homes
Provincial Offences Courts
Welland
Modified service
The Provincial
Offences Courthouse at 445 East Main St. in Welland is open to the public for
counter service as well as some in-person court appearances. Don't
visit the courthouse if you're not feeling well or experiencing any COVID-19 signs or symptoms. All visitors must complete COVID-19 screening before entry.
We
encourage you to continue to access court services online where
possible. Fines can be paid by phone and online. Requests for trial or early
resolution can also be submitted online. For more information visit our frequently asked questions or call
905-687-6590.
Early
resolution meetings and some remote court matters are occurring by Zoom. If you
have requested an early resolution meeting or have been scheduled for a remote
court matter, you will be notified of a date and time to connect to the
meeting. On your scheduled date and time, connect to the Zoom meeting to speak
with a prosecutor. Failure to connect for your scheduled meeting on the date and
time as indicated in your notice may result in a conviction being registered
against you in your absence.
Effective
April 12, 2021, some virtual trial matters are occurring by video through Zoom.
All participants must review the Zoom Virtual Courtroom information prior to
their matter. Please sign in to your Zoom meeting 10 minutes before your court
matter to ensure you are ready when your matter is called. Please refer to the
Online Services section of our website or contact
trialcoordinator@niagararegion.ca for more information on how to
participate in a virtual Zoom video trial.
Notification
of remote court matters or rescheduled matters will be provided by regular mail
or the email address on file with the court. If you have moved or changed your
contact information, provide your updated information to the Provincial Offences
Court at POAinfo@niagararegion.ca or 905-687-6590.
The
Ontario Court of Justice will accept electronically signed documents where a
signature is required. An electronic signature consists of electronic
information that identifies the signatory and the date and place of signing. For
example, you may type your name as your signature.
Seniors Community Programs
Outreach Services
Modified service
In-person
community visits are permitted based on priority.
Screening
is required before booking an appointment and on the day of the appointment.
Staff will wear
appropriate personal protective equipment for the duration of the home visit, including mask, eye protection, gloves / gown as needed.
New referrals are being accepted. Contact our intake at 905-984-2621.
Clinics / Classes
Positive parenting
Modified service
Due to
COVID-19, all Positive Parenting classes are temporarily suspended.
For parenting
questions, contact Niagara Parents, Monday to Friday from 8:30 a.m. - 4:15
p.m. at 905-684-7555 or 1-888-505-6074 ext. 7555 or email niagaraparents@niagararegion.ca.
Prenatal appointments
Modified service
Due to COVID-19, all prenatal appointments are temporarily suspended.
For parenting questions, contact Niagara Parents, Monday to Friday from 8:30 a.m. - 4:15 p.m. at 905-684-7555 or 1-888-505-6074 ext. 7555 or email niagaraparents@niagararegion.ca.
Baby's sleep
Modified service
Due to
COVID-19, all infant sleep workshops are temporarily suspended.
For parenting
questions, contact Niagara Parents, Monday to Friday from 8:30 a.m. - 4:15
p.m. at 905-684-7555 or 1-888-505-6074 ext. 7555 or email
niagaraparents@niagararegion.ca.
Public Health Offices
Tick submission
Suspended
Tick submissions are temporarily suspended.
If you have a tick you would like identified, you can refer to etick.ca for a quick identification resource.
Ticks can also be placed in the refrigerator and saved for submission at a later date.
Tick submissions are for surveillance purposes only and not for diagnosis. If you have concerns, contact your health care provider.
Business and Finance
Business Licensing Office
Closed to public
The Business Licensing office is closed to the public. Services are being provided Monday to Friday, 9 a.m. to 4 p.m. by phone at 905-980-6000 ext. 6380 and email at licensing@niagararegion.ca.
Sexual Health Centres
Fort Erie
Closed
The Fort Erie Sexual Health Centre is closed until further notice.
Welland
Closed
The Welland Sexual Health Centre is closed until further notice.
Waste Collection and Landfills
Waste Management Outreach Services
Service changes
Waste
Management Services isn't accepting requests for in-person tours at this time. Virtual and in-person
presentations will be provided on a first come, first served basis as resources
are available.