Being a Niagara Region Transit Passenger

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Animals

Small animals that are in secure cages that are not inconveniencing other passengers are allowed on the bus. Animals must not occupy a seat.

Service animals are always allowed on the bus and are not required to be caged.

Baggage and Luggage

Baggage, luggage and other large packages are allowed on the bus, but should be kept out of aisle ways and off other seats.

Large items such as skis or toboggans are not permitted on the bus.

Bicycles

All Niagara Region Transit buses are equipped with bicycle racks.

Routes 50, 55, 60, 65, 70 and 75 can accommodate two bicycles on the front of the bus. Passengers are responsible for their own bicycles, including loading and unloading bicycles.

Port Colborne Link bus does not have a bicycle rack.

CNIB Cardholders

Residents who are also CNIB cardholders (formerly Canadian National Institute for the Blind) may show their card and ride Niagara Region Transit for free.

Residents may also transfer to any of the local transit services for free.

Lost and Found

All lost items that are found by transit staff will be kept up to 90 days.

If you believe you lost an item on a Niagara Region Transit bus, you may contact the Region for more assistance.

Priority Seating

Priority seating is available on all Niagara Region Transit buses.

These seats, found near the front of the bus, are reserved for passengers who are disabled or have a physical limitation requiring priority seating.

Passengers are reminded to offer these seats to individuals in need of priority seating.

Learn more about accessibility on transit.

Seating

During peak hours, Niagara Region Transit can be over passenger capacity, which may result in not all passengers having a seat.

Unfortunately, we cannot guarantee each passenger a seat. Seating is offered on a first-come, first-served basis.

As a courtesy, we ask passengers to give up their seat for a customer with mobility difficulties or expectant mothers.

Smoking

Smoking is not allowed on any Niagara Region Transit buses or in any shelter.

Stops along the Route

Passengers can only board and depart the bus at designated stops along the route. Bus drivers are unable pick-up/drop-off passengers in between stops.

Strollers

Strollers are acceptable on Niagara Region Transit buses.

If there are no wheelchairs on the bus, strollers can be strapped into the area designated for wheelchairs.

If wheelchairs are occupying the accessible area, strollers need to be folded upon entering a Niagara Region Transit bus.


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