Business Licensing

As of July 26, 2026 at midnight, online applications will not be accepted as we transition to a new application platform. During this time, applications will be accepted in person only at 250 Thorold Rd., Welland, Monday to Friday, from 8:30 a.m. to 4 p.m.
Incomplete applications missing required documentation will not be processed. Applicants who submit fraudulent or falsified documentation will be denied a licence and may be subject to enforcement action.
For questions, email Business Licensing or call 905-980-6000 ext. 6380.

Renewal applications

Complete your renewal up to 90 days before licence expiration. Processing of applications may take up to 30 days.

Contact

To report an incident, file a complaint, make an enquiry or for general information, contact the Business Licensing department:

905-980-6000 ext. 6380
Email Business Licensing

Services are available Monday to Friday, 8:30 a.m. to 4:30 p.m. by phone and email only.

All licence applications and fee payments are processed online. If you're having difficulty uploading documents or completing the online application, contact our office.

Safety Standard Certificates

We do not accept Safety Standard Certificates purchased online from Kijiji or Facebook Marketplace unless a licensed mechanic has inspected the vehicle.

If you submit a fraudulent document, your application will be denied and enforcement action may be taken.

Tow trucks

Niagara Region does not license the towing industry. Apply for a towing certificate with the Province of Ontario.

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