Where to Replace a Broken Container

Bring any broken recycling/organics curbside collection container (Grey, Blue, Green, Kitchen Catcher) to a location listed on this page and we will replace it free-of-charge and recycle your old one.

Steps to Replace your Broken Container

  1. Take your broken container to any of the local locations
  2. You will receive a new container
  3. Most locations are not able to take or store broken containers. You will be provided with a broken container label to apply to your old container before placement at the curb.
  4. Take the broken container and label home and place it at the curb no later than 7 a.m. on your regular collection day. To ensure this label is easily seen by the Region's collection staff:
    • Recycling Boxes: Place the broken container label on the bottom of your broken box and place it at the curb upside down on your regular collection day
    • Green Bins: Ensure your broken Green Bin is empty. Place the broken container label on the top of the closed Green Bin lid and set it at the curb on your regular collection day.

To recycle your container without replacing, or if you did not receive a broken container sticker:

  • Lincoln and West Lincoln only - Call Canadian Waste Management at 289-723-1230 or 1-877-780-9781
  • Grimsby, Wainfleet, Pelham, Welland, St. Catharines, Niagara-on-the-lake, Thorold, Niagara Falls, Port Colborne, Fort Erie - Call Emterra Environmental at 905-227-7771 or 1-855-227-7771
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