COVID-19 - As Ontario reopens, learn about public health and workplace safety measures. Learn about the COVID-19 vaccination and service disruptions.

Temporary Waste Collection Changes due to COVID-19

Niagara Region has declared a state of emergency which means you should stay home to stop the spread of COVID-19.

Landfills

Landfills and drop-off depots are fully operational. Residents are still encouraged to only use the sites if necessary.

  • Expect longer than usual wait times to make sure there's proper physical distancing on drop-off pads
  • The preferred method of payment at all landfill sites is debit and credit, using the tap option

If you need to visit a landfill or drop-off depot, consider visiting outside of the busiest times:

  • The busiest days of the week are Saturdays and the start of the week - Monday and/or Tuesday
    • Facilities close at 4 p.m. on Saturdays and with longer lines, residents may be turned away at that time
  • The busiest times of the day are from 10 a.m. to 3 p.m.

Use curbside collection programs where possible, such as:

  • Unlimited Blue / Grey Box collection for recyclables
  • Unlimited leaf and yard waste. Ripped leaf and yard waste bags must be re-bagged or placed in another container to ensure material can be collected.
  • Garbage tags for extra bags of garbage

Service Changes

Item Information / Changes
Curbside recycling containers

Some Blue Box, Grey Box and Green Bin distribution centres are closed or offering curbside pick-up. Call distribution centres ahead of time before planning a visit.

Consider using an alternative container for organics and recycling. Alternate containers must be obvious to collection staff, such as clearly labelled or have an open top so sorted materials are visible, otherwise material may be left behind. Alternate containers should have handles and must not exceed: 91 cm (36 inches) tall, 61 cm (24 inches) wide or 22.7 kg (50 pounds) when full.

You can purchase containers online. They must be picked up at select stores on the selected dates.

Any concerns or questions regarding recycling / organics containers should be directed to the Waste Info-Line at 905-356-4141 or 1-800-594-5542.

Compost Compost isn't available at any of our sites at this time.
Garbage

Garbage must be bagged and not loose in containers. Several smaller kitchen sized garbage bags may be used and placed inside a garbage container.

Garbage tags are now available for purchase online.

Leash-free dog parks

The Regional leash-free dog parks in Port Colborne and Pelham are open. Residents should continue to keep a physical distance of two metres from others. Use at your own risk, Niagara Region is not disinfecting the sites.

Naturalization sites The Regional naturalization sites in Port Colborne, St. Catharines and Wainfleet are open. Residents should continue to keep a physical distance of two metres from others. Use at your own risk, Niagara Region is not disinfecting the sites.
Organics Place used tissues and other organic material in paper bags or certified compostable bags. Bags must be tied before being placed in the Green Bin so nothing falls out.
Presentations and tours We're not accepting requests for in-person tours or presentations until further notice, but virtual presentations may be available.
Recyclables (drop-off) Residents can recycle electronics, batteries, metal, white goods and tires at Walker Environmental. All other items will be placed in open garbage containers and disposal fees will apply.
Rentals and Special Events We're not accepting requests for in-person outreach services or special event recycling services until further notice.
Reusable goods

The Reusable Goods Depot at Humberstone and Niagara Road 12 have reopened for donations and container sales. The Niagara Road 12 Reusable Goods Depot is open Wednesday, Friday and Saturday.

Textiles

Textile donation bins at drop-off depots are closed for donation or recycling as the bins are not being serviced by the contractor.

Hold onto clothing donations during this temporary suspension.

The collection of textiles and electronics from multi-residential buildings (seven units or more) will occur during the provincewide shutdown.

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