Temporary Waste Collection Changes due to COVID-19

Niagara Region has declared a state of emergency which means you should stay home to stop the spread of COVID-19.

Placing large amounts of garbage at the curb, over and above the one bag / can of garbage, puts a strain on the waste collectors during these unprecedented times. Do your part and help make sure our front line workers can get home safely and in a reasonable time to be with their families.

Landfills

Landfills and drop-off depots are fully operational. Residents are still encouraged to only use the sites if necessary.

  • Expect longer than usual wait times to make sure there's proper physical distancing on drop-off pads
  • The preferred method of payment at all landfill sites is debit and credit, using the tap option
  • Reusable goods / textile recycling remains closed as they're operated by a third party

Use curbside collection programs where possible, such as:

  • Garbage tags for extra bags of garbage
  • Unlimited Blue / Grey Box collection for recyclables
  • Unlimited leaf and yard waste. Ripped leaf and yard waste bags must be re-bagged or placed in another container to ensure material can be collected.

Service Changes

Item Information / Changes
Batteries

Batteries are hazardous and can't go in the garbage or recycling. Incorrect disposal can pose a threat to worker safety and the environment.

Curbside recycling containers

Container distribution locations are closed. Until they reopen, use an alternate, acceptable container for organics and recycling.

Alternate containers must be obvious to collection staff (i.e. clearly labelled or have an open top so sorted materials are visible), otherwise material may be left behind. Alternate containers should have handles and must not exceed: 91 cm (36 inches) tall, 61 cm (24 inches) wide or 22.7 kg (50 pounds) when full.

Any concerns or questions regarding recycling / organics containers should be directed to the Waste Info-Line at 905-356-4141 or 1-800-594-5542.

Compost The compost giveaway is postponed and a new date will be announced. Compost isn't available at any of our sites at this time.
Electronics

Collection of waste electronic equipment at participating multi-residential buildings (apartments with seven or more residential units) are not being collected.

Residents are asked to hold onto their waste electronic equipment until collection resumes.

Garbage Garbage must be bagged and not loose in containers. Several smaller kitchen sized garbage bags may be used and placed inside a garbage container.
Large household items / bulk goods

There's a maximum number of pick-ups or bookings each day to manage requests and to continue to focus on curbside collection of Blue/Grey Boxes, Green Bins and garbage.

You're allowed one booking per address per collection day. Once you reach the maximum daily number of bookings, you will need to schedule for your next available collection day.

We encourage you to book your pick-up online as high call volumes are expected.

Leash-free dog parks

The Regional leash-free dog parks in Port Colborne and Pelham are open. Residents should continue to keep a physical distance of two metres from others. Use at your own risk, Niagara Region is not disinfecting the sites.

Naturalization sites The Regional naturalization sites in Port Colborne, St. Catharines and Wainfleet are open. Residents should continue to keep a physical distance of two metres from others. Use at your own risk, Niagara Region is not disinfecting the sites.
Organics Place used tissues and other organic material in paper bags or certified compostable bags. Bags must be tied before being placed in the Green Bin so nothing falls out.
Recyclables (drop-off) Walker Environmental Drop-off Depot isn't accepting material for recycling. All recyclable items brought to the site, except for scrap metal, will be placed in open garbage containers. Disposal fees will apply.
Recycling cart delivery Deliveries of purchased recycling and organics carts are on hold. While cart order requests are being accepted, cart deliveries will be scheduled in order of receipt once the delivery service resumes.
Reusable goods

Reusable Goods Depots at Niagara Road 12 and Humberstone Landfill are closed. Residents are encouraged to hold on to donations during this temporary suspension.

Textiles

Textile donation bins at drop-off depots are closed for donation or recycling as the bins are not being serviced by the contractor.

Collection of textiles at participating multi-residential buildings (apartments with seven or more residential units) are not being collected.

Hold onto clothing donations during this temporary suspension.

Closures

The following locations and amenities are closed until further notice:

  • Recycling centre office at 4935 Kent Ave. in Niagara Falls
  • All recycling / organic container distribution locations in Niagara
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