Due to the COVID-19 pandemic, some Regional services are closed or cancelled.

Fares and Payment for Specialized Transit

All trips within Niagara and to the Hamilton Transfer Hub are a flat fee (one way).

Trips between Port Colborne and Welland, or between Fort Erie and Niagara Falls carry a separate fee. See the table for fare products and pricing options.

Type Cash
(within Niagara)*		 10 Ride Card
(within Niagara)*		 Monthly Pass
(within Niagara)*
Adult $6 $45 $160
Senior / Elementary and High School Students $5 $40 $130
Between Port Colborne and Welland $4 $40 N/A
Between Fort Erie and Niagara Falls $3.50 $35 N/A

*Including trips to the Hamilton Transfer Hub

Payment of Fares

The following fare products can be purchased from the driver or in advance over the phone:

  • Single Trip (one-way)
  • Adult - Monthly Pass
  • Adult - 10-Ride Ticket
  • Senior / Student - Monthly Pass
  • Senior / Student - 10-Ride Ticket

Method of Payment

Payment may be made in advance via:

  • Credit Card - contact the service provider by telephone
  • Pre-Authorized Debit - forward the pre-authorization form to the service provider

The customer service agent will issue the corresponding ticket via mail once the payment is processed.

Payment can be made with the driver via cash or cheque only. The driver will issue the corresponding ticket at the time of payment.

Cheques must be made payable to The BTS Network Inc. Non-sufficient funds will result in the riders being charged the non-sufficient funds cost plus a $20 administrative fee. Failure to pay will result in the rider's eligibility being suspended until the account is paid.

The customer service representative will advise the rider of the cost when booking their trip. Upon boarding, the driver will 'punch out' a trip if you are using a 10-ride ticket.

Partnership with D.A.R.T.S.

Niagara Region has partnered with D.A.R.T.S. to introduce a Hamilton Transfer Hub. Located in Stoney Creek off of Hwy. 8, this transfer hub will connect Niagara Specialized Transit riders with D.A.R.T.S. who will drive riders to their desired location in Hamilton. As a result of this partnership, Niagara Specialized Transit riders can now book all types of trips to Hamilton, including work, social and medical-related trips.

The Niagara Specialized Transit fare to the Hamilton Transfer Hub will remain consistent with all other Niagara Specialized Transit fares. Note that an additional D.A.R.T.S. fare will apply.

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