Trip requests can be made up to two weeks in advance, but passengers are required to give a minimum of 24 hours' notice to book a trip.
Have the following information ready when you call:
Call 905-680-2052 or 1-888-447-5202 to book your trip with the service provider.
The customer service representative will advise the rider of the cost of the trip at the time of the booking.
Riders cannot be picked-up and transported to a destination within the same municipality. A trip must be from one municipality to another municipality.
For example, if a rider is picked-up in St. Catharines, their destination must be outside of St. Catharines.
Riders will be called by 3 p.m. the day before the trip. Should the call be missed, riders can call 905-680-2052 or 1-888-447-5202 to confirm their trip during regular business hours.