Applying for Specialized Transit

Until further notice, new applications are only being accepted by email at

To be eligible, persons must submit an application form which will be reviewed by the eligibility criteria.

If your application is approved, you will be eligible to book trips. Bookings are offered on a first come, first served basis and must be booked a minimum of two business days in advance.

Application Form

Download the application form or pick it up from any of the following locations:

  • Niagara Region Headquarters
  • Municipal offices
  • St. Catharines Transit
  • Welland Transit
  • Niagara Falls Transit
  • Fort Erie Accessible Specialized Transit

If you are unable to obtain a form, we can mail one to you. Call us between 8:30 a.m. and 4:30 p.m., Monday to Friday at 905-980-6000 ext. 3382 or 1-800-263-7215 ext. 3382.

If you get our voice mail system, only leave a contact name and phone number - not your mailing address. A staff member will return the call within one business day.

Submitting your Application Form

Complete the form and either:

  • Deliver in person to:

    Niagara Region, Public Works Dept.
    1815 Sir Isaac Brock Way
    Thorold, ON, L2V 4T7

  • Mail to:

    Niagara Region, Public Works Dept.
    Attention: Transit Manager
    1815 Sir Isaac Brock Way
    P.O. Box 1042
    Thorold, ON, L2V 4T7

  • Fax to 905-685-0013

  • Email
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