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Niagara Transit Commission hires first General Manager

The Niagara Transit Commission has approved the hiring of the organization’s first General Manager. Carla Stout will become the General Manager of the Niagara Transit Commission effective Aug. 29, 2022.

Stout is a management professional with a 20-year history of working in progressively senior roles within the transit industry. Her proven track record in building successful organizational cultures and developing and delivering effective transit operations will be invaluable as she leads the operations of the new commission.

She brings years of experience to the role having served most recently as the General Manager of Niagara Falls Transit where she was responsible for the delivery of transit services to the City of Niagara Falls. Prior to that she was the Manager of Operations for Niagara Falls Transit and the Manager of Transit Services and Administrative Supervisor for the Town of Fort Erie.

Stout has played a critical role in joining with her peers on the Niagara Inter-municipal Transit Working Group during the pandemic and on the Transit Commission Steering Committee Operations Working Group during this transitional phase. These experiences will serve her and the new commission well as she assumes her new responsibilities.

Reporting to the Niagara Transit Commission Board, the General Manager provides strategic leadership in the delivery of transit services to the residents of Niagara. The General Manager advances the Niagara Transit Commission vision, priorities and programs.

The Niagara Transit Commission will assume operational responsibility for transit services on Jan. 1, 2023 and will be responsible for Niagara's specialized, conventional and on-demand transit service. The Niagara Transit Commission is governed by a transitional board of 15 elected representatives from across Niagara.

Niagara Region and local transit staff are continuing to operate the existing local and Regional transit systems and are collaborating on the plan for the transition of services through 2022.


"The Transit Commission Board is very confident that Carla Stout will be an outstanding and effective first General Manager of the new integrated public transit system in Niagara. Carla is a leader in the transit community and she has been actively involved in the transition process to a consolidated transit system over the last few years. There is a lot of work to do to ensure a smooth transition and we believe Carla is in the best position to successfully and seamlessly build a unified region-wide transit system - which is long overdue."
~ Walter Sendzik, Chair, Niagara Transit Commission
"I am honoured to accept the appointment as the first General Manager of the Niagara Transit Commission. I look forward to working with the Board, transition staff and the exceptional transit teams across our region. As we move into this transformative time, making one transit in Niagara, my focus will continue to be on providing excellent service for our riders."
~ Carla Stout, General Manager, Niagara Transit Commission

Media Inquiries

Sean O’Brady
Niagara Region
905-980-6000 ext. 3742

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