Admission to Long-Term Care Homes

Home and Community Care Support Services is responsible for applications to long-term care homes in Niagara.

They determine your eligibility and priority for admission, and manage the waiting lists for homes. They can also provide you with information about local homes, their services and things to consider when you're choosing a home.


To be eligible, applicants must:

  • Need on-site 24-hour nursing care
  • Need help with daily living activities
  • Be 18 years of age or older
  • Have a valid Ontario health card


The homes offer three different accommodations: basic, semi-private and private. Accommodation rates are set by the Ministry of Health and Long-Term Care.

You may qualify for a rate reduction if the cost of basic accommodation is beyond your means.

If you're a veteran, you may qualify for extra financial help.

Learn more about long-term care accommodation costs and subsidy.

How to apply

For information about eligibility and admission, call Home and Community Care Support Services at 905-684-9441 or 1-800-263-5480.

Resident and Family Handbook

Learn about our long-term care homes, and care and support team in the Resident and Family Handbook.

Video: Admission process

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