Youth Mental Health and Addiction Service

We offer two streams of care for youth needing mental health treatment and support. These services are provided in your home, our office or at a location of your choice in the community.

Our staff will work together with you on a plan for recovery. We can provide you with counselling, education, and support that can assist you in making choices about your life.

Treatment Stream

This service provides assessment, treatment plan and counselling for young people 17 to 25 years of age experiencing emerging mental health or addiction concerns. Participants must:

  • Have no prior specialized child / mental health treatment in the last six months
  • Not meet referral criteria for other mental health and addiction services
  • Have exceeded the maximum age of other youth mental health services
  • Be a Niagara resident

Transition Support

This service offers transition support and help navigating adult mental health system and community services. It's for young people 16 to 19 years of age with complex mental health or addiction issues who are moving into adult mental health and addiction services. Those eligible include:

  • Youth who do not qualify for existing primary care mental health or addiction services
  • Those who are experiencing barriers to existing services
  • Individuals who have not received adolescent mental health or addiction services in the last 12 months
  • Clients who are no longer eligible for adolescent mental health or addiction services due to age
  • Niagara residents

If you have questions about someone's eligibility, speak to an intake worker at 905-688-2854 ext. 7262.

Referrals

The following people can make referrals:

  • Self
  • Family member or friend
  • Community agency
  • Health care professional

*Only physicians and nurse practitioners are able to refer to the telemedicine program, and they must be willing to follow and provide the psychiatrist's treatment recommendations

Make a Referral

Referral Process - What to Expect

  • Step 1 - The Initial Telephone Call

    An intake coordinator will answer calls Monday to Friday, from 8:30 a.m. to 4:30 p.m. If you leave a message for a call back, all information is kept confidential.

    The purpose of this call is to ensure that the person being referred meets the criteria for the Youth Mental Health and Addiction service.

    If making a referral for someone else, when possible it is a good idea for the person being referred to be aware of and/or involved in this initial conversation.

  • Step 2 - Evaluating the Referral

    The initial information about the referral is evaluated by intake worker and Clinical Manager.

  • Step 3 - Contacting the Referred Person

    If the referral criteria is met, we will contact the individual and arrange an initial appointment to meet with them to gain a better understanding of the person's situation, strengths, goals and treatment needs to discuss options available through the Youth Mental Health and Addiction service.

    - or -

    If the referral criteria is met, we will contact the individual to gain a better understanding of the person's situation and ensure they consent to the referral and to discuss options available through the early intervention service.

  • Step 4 - Initial Meeting

    The individual can decide where the initial meeting takes place (such as at home, at our office, school, coffee shop). The staff person and individual will meet to discuss what the individuals' goals and treatment needs are, and how we might assist.

  • Step 5 - Counselling/Treatment

    The individual can decide where the initial meeting takes place (such as at home, at our office, school, coffee shop). The staff person and individual will meet to discuss what the individuals' goals and treatment needs are, and how we might assist.

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