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Mental Health and Well-Being Resources

Adult services

  • Crisis
    Agency Phone Number
    Crisis Outreach and Support Team (COAST)
    Helps people in Niagara who are in crisis and have a mental health concern    		 1-866-550-5205
    Distress Centre Niagara
    Free, confidential 24-hour distress line

    St. Catharines / Niagara Falls: 905-688-3711
    Port Colborne / Wainfleet: 905-734-1212
    Fort Erie: 905-382-0689
    Grimsby / West Lincoln: 905-563-6674
    Gillians Place
    Immediate phone support, emergency shelter or long-term support with creating a new, abuse-free life    		 905-684-8331
    French services: 1-877-336-2433
    Niagara Region Sexual Assault Centre
    24-hour service    		 905-682-4584
    ONTX Ontario Online and Text Crisis Services
    Available online or by phone from 2 p.m. to 2 a.m. daily

    Get chat or text support from ONTX.
    Victim Services Niagara - Victim Crisis Assistance Ontario
    On-scene early intervention and crisis intervention to victims of crime and tragic circumstances

    Crisis: 905-682-2626
    Office: 905-688-4111 ext. 5084
  • Health
    Agency Phone Number

    Bridges Community Health Centre
    Primary health care, illness prevention and community development

    COVID-19 update: Telephone appointments only. You will be triaged by a doctor if you need to be seen in person. All groups and programs are cancelled.

    		 Port Colborne: 289-479-5017
    Fort Erie: 905-871-7621

    Centre de Sante Communautaire
    Services for French-speaking clients including primary care, prenatal, nutrition, youth programs, settlement services, programs for victims of violence, addiction and mental health counselling.

    COVID-19 update: Telephone appointments only

    905-734-1141
    Outreach Assistance
    For populations in Niagara who can't access traditional health services    		 905-401-8649
    289-241-4231

    Niagara Falls Community Health Centre
    Multi-service health centre that provides free primary health care and community development services

    COVID-19 update: Telephone appointments only

    		 905-356-4222
    Niagara Region Public Health

    905-688-8248
    1-888-505-6074

    Quest Community Health Centre
    Primary health care and community capacity building

    COVID-19 update: Telephone appointments only, unless your call is considered an emergency

    905-688-2558
    Telehealth
    Free, confidential telephone service. Get health advice from a registered nurse.    		 1-866-797-0000
  • Counselling and support services
    Agency Phone Number
    Canadian Mental Health Association
    Telephone counselling     		905-641-5222
    Community Support Services of Niagara

    Hot and frozen meals on wheels

    		 1-866-283-1931
    Consumer Survivor Initiative
    Phone support for anyone who is facing a challenging time    		 905-732-4498 from

    8:30 a.m. - 12:30 p.m.
    Family Counselling Centre Niagara
    Counselling by video or phone    		 905-937-7731 ext. 3345
    Family Support Network of Niagara

    Online support and education for families who have a relative with mental health issues

    		905-894-6808
    Fort Erie Native Friendship Centre

    Provides Indigenous people access to appropriate services for their mental, emotional, spiritual and physical well-being. Services are available online and by phone only.

    		905-871-8931
    Mental Health and Addictions Access Line 24/7 support 1-866-550-5205
    Niagara Gatekeepers
    Phone referral service for at-risk seniors to stay safe and independent at home    		 905-684-0968

    Niagara Life Centre
    Family support centre and counselling

    COVID-19 update: Face-to-face sessions and groups are cancelled. Telephone counselling is available.

    St. Catharines: 905-934-0021
    Fort Erie: 905-871-0236
    Niagara Region Mental Health Early Intervention In Psychosis Program
    For individuals 14-35 years old who are experiencing a first episode of psychosis    		 905-688-2854 ext. 7262

    Niagara Region Public Health, Community Programs
    Helps older adults remain safe and independent at home

    COVID-19 update: Offering regular telephone wellness checks. In-person programs are cancelled.

    		 905-984-2621
    1-877-212-3922

    Healthy Babies Healthy Children
    A free home-visiting program that assists expectant mothers and new parents who need support (Niagara Parents)

    COVID-19 update: video appointments only

    		 905-684-7555
    Niagara Region Mental Health

    Free counselling, treatment and case management services for youth, adults and seniors with serious and persistent mental illness

    		 905-688-2854 ext. 7262
    Niagara Parents
    Connect with a public health nurse online and by phone    		 905-684-7555

    Niagara Regional Native Centre

    COVID-19 update: In-person services are suspended until further notice. Telephone and video conference support is available.

    		 905-688-6484

    Oak Centre
    Community mental health program

    COVID-19 update: The clubhouse is closed. Phone support only.

    		 905-788-3010

    St. Joseph's Healthcare, Women's Health Concerns
    Assists in the diagnosis and treatment of women 18 years and up with mental health challenges who are pregnant or up to nine months postpartum

    COVID-19 update: No in-person visits and follow-up visits are by telephone

    		 1-905-522-1155 ext. 33605

    Start Me Up Niagara
    Addiction, mental illness, poverty, homelessness and unemployment support

    COVID-19 update: Drop-in centre at 17 Gale Cres. is closed from 11:30 a.m. to 1 p.m. on weekdays. There's no sit in lunches on weekends; lunch bags will be distributed instead. Gatherings and events at 17 Gale Cres. and 203 Church St. are cancelled. There's an increase in handwashing and sanitizing, and continued use of disposable utensils.

    		 905-984-5310
  • Alcohol, drugs, tobacco and gambling
    Agency Phone Number

    Addiction Recovery Services
    St. Catharines and Port Colborne for members of Addictions Ontario

    • Withdrawal management (detox) providing services to clients at 905-682-7211
    • Newport Treatment Centre cancelled client treatment services, but referrals continue at 905-378-4647 ext. 32500 for when service resumes
    • Out and About Niagara Addiction Services for clients with an opiate addiction using methadone or suboxone replacement therapy available by phone at 289-479-5090
    • A Better Choice (ABC) program for pregnant and parenting moms offers phone support at 905-378-1075
    • Rapid Access Addictions Medicine (RAAM) Clinic offers phone support at 905-378-4647 ext. 49463

    Community Addiction Services of Niagara
    Assessments, treatment planning, counselling and referrals

    COVID-19 update: Telephone appointments only

    		 905-684-1183
    Smart Recovery
    Mutual support meetings     		Online
    12 step meetings
    Online video meetings     		Online
    Recovery Support Online
    Segue Clinic
    A community-based addiction treatment centre specializing in opioid use disorder    		 905-688-1827

    Tobacco Hotline
    Quit smoking support and report a smoking or vaping complaint

    		 905-688-8248 ext. 7393
    1-888-505-6074 ext. 7393
  • Self-help apps and online support for mental well-being
  • COVID-19 resources

Youth services

See our services for youth, including school nurse services and community services for addiction, counselling, food banks and sexual health and substance misuse.

For other mental health support in your community, call 211 to help find you programs and services in Niagara or visit eMentalHealth.ca.

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