COVID-19 is an illness that spreads mainly from person-to-person through close contact from respiratory droplets of someone with COVID-19. The respiratory droplets can travel up to two metres / six feet when we cough, sneeze or talk.
It's possible for a person to get COVID-19 by touching a surface or object that has the virus on it and then touching their mouth, nose or eyes. This new coronavirus can survive on plastic and stainless steel surfaces for up to 72 hours.
Minimum guidance requirements
The guidance outlines minimum requirements. Businesses are encouraged to create their own internal policies and procedures to ensure the health and safety of clients and staff are maintained.
If self-isolating, the duration of your self-isolation will be for a minimum of 14 days. For some, self-isolation will last much longer. This is based on your personal health situation. Guidance will be provided by your health care provider or by a public health professional monitoring your case.
For other illnesses, or if an employee has tested negative for COVID-19, they shouldn't attend work until they are symptom-free for at least 24 hours.
Full and accurate client details must be recorded. If the client refuses, services cannot be completed.
Maintain records of staff and clients to support public health contact tracing efforts, such as full name, date, time and contact information. This also includes those services which were previously exempted by the PSS Regulations (hair salons and barbershops) from collecting client information. This information is critical in the event an exposure has occurred.
If a customer or employee tested positive for COVID-19 and were contagious while at the workplace, Public Health will investigate and notify staff and customers who may have been exposed. This may include instructions for staff to self-isolate or self-monitor for COVID-19 signs and symptoms.
Anyone with one symptom, even if it's mild, should get tested and stay home
Public Health will advise of any additional cleaning and disinfecting measures needed to reduce the risk of spread in the setting
Staff and clients must wear a face covering / mask at all times throughout the service, except while clients are receiving services on an area of their face that would otherwise be covered by a face covering / mask
Take a walk through the premise / workplace to identify areas needing adjustments, to reduce the spread of COVID-19, based on public health requirements
Calculate the number of clients allowed on the premises for ease of movement while maintaining two metres of distance from others
Communicate to customers about the changes you have made to protect them against COVID-19, including posting signage, updating information to your website or voicemail, etc.
Limit entrances to control staff and customers entering the premise at any given time
Limit customer appointments to allow adequate space to maintain physical distancing between customers and staff
Don't allow clients to bring guests to the appointment, including children, unless they also have an appointment
Use of disposable gloves isn't a substitute for proper hand hygiene
If employees use gloves, it's important to change gloves when changing tasks, after every client, or more often as necessary
When gloves are removed, new gloves must be used each time. Wash hands with soap and water when hands are visibly soiled or use an alcohol-based hand rub for 20 seconds before putting on and after taking off gloves.
If goggles and face shields are used, they should be labelled to the assigned staff and cleaned / disinfected between clients
Employees should not share personal protective equipment
Ensure high touch areas and all equipment are thoroughly cleaned and disinfected before opening and at least twice daily
Remove magazines and soft / porous items such as cushions and rugs that are difficult to clean and disinfect
When scheduling appointments, allow additional time between clients for proper cleaning and disinfecting of workstations and equipment
Ensure frequent cleaning and disinfection of high-touch surfaces and common areas, such as door handles, counters, cabinet doors, light switches, faucets, toilet handles, handrails, touch screen surfaces and keypads
Where possible, use disposable, single-use supplies