Answer some questions online to find financial help during COVID-19
Niagara Region's social assistance and employment opportunities staff continue to provide critical services, including financial benefits and supports to our low-income clients and vulnerable residents.
Our offices are closed to the public, but you can still access services by phone and online. Learn about Ontario Works.
Emergency assistance is available for people facing a crisis or emergency situation who have no access to other supports. This includes those who are waiting for benefits from the federal government, such as Employment Insurance and the Canada Emergency Response Benefit.
Complete the initial assessment online or by phone at 905-641-9230. If you're in west Niagara, call 1-866-627-1110. Basic information will be collected and can take up to 30 minutes.
A staff member will contact you within four business days to complete an eligibility assessment over the phone.
Discretionary benefits are available for people who are in crisis or facing an unexpected emergency due to COVID-19. This benefit is up to $100 for a single person and up to $200 for a couple / family. Eligible expenses include:
Learn about federal benefits during the COVID-19 pandemic, such as Employment Insurance, Canada Child Benefit and Canada Student Loans.