Job Posting #23080

Associate Director, Water Operations & Maintenance

Closing Date:Sun., Sep. 01, 2019
Department:Public Works
Location:Environmental Centre
Type:Regular Full-Time
Union:Non Union
Salary:$113,370 - $133,380
Work Hours:35 hrs / week

About Niagara Region

Serving a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada's most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada's most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario's most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.


Reporting to the Director, Water & Wastewater Services, the Associate Director is responsible for the execution and direction of all operations and core maintenance connected with Regional water treatment plants, pump stations, storage facilities, trunk water mains and all related appurtenances.


  • Post-secondary degree in Engineering or Applied Science.
  • An equivalent combination of education, experience and qualifications may be considered.


  • 10 years’ experience in design, construction and\or operations and maintenance of water treatment and transmission facilities.
  • At least 5 years of experience in a managerial capacity.
  • Design and Construction experience with project management is preferred.
  • Registration with OACETT as a Certified Engineering Technologist.
  • MOE Class IV Water Treatment Certificate and MOE Class IV Water Distribution Certificate is preferred.
  • Current license as a Professional Engineer of Ontario is preferred.


1. Provides leadership and direction in on all operations and core maintenance connected with Regional water treatment plants, pump stations, storage facilities, trunk water mains and related appurtenances.  (40% of time)
  • Manages water treatment and transmissions systems (water systems) to ensure legislative and regulatory compliance, required documentation and reporting.
  • Provides support in evaluating and implementing water treatment and maintenance projects, systems and processes to achieve the most efficient, cost effective and high quality service delivery, in a safe and environmentally responsible manner. 
  • Inspects facilities periodically to ensure that operation and maintenance standards, methods and procedures are appropriate and being met.
  • Analyzes performance data regarding water quality and quantity, treatment effectiveness and efficiencies, identifying deficiencies and investigating deviations from expected values, and recommending actions, including prioritization, within the water systems for capital budget consideration considering both short and long term needs.
  • Provides input to the design of potable water facilities and appurtenances to be constructed by the area municipalities and/or developers, assessing evaluation studies and technical reports, and ensuring installations are completed in accordance with Regional requirements for eventual assumption by the Region.
  • Comments on, processes and approves applications from local municipalities for service line, water main and hydrant branch connections to the Regional water system.
  • Provides input to longer-term divisional priorities, strategies and tactics, consolidating statistical and operational data and related commentary for water systems for inclusion in the annual report.

2. Develops, manages and administers annual and multi-year Capital and Operating budgets for the division/operating unit, ensuring support of Council’s objectives, financial transparency and accountability, budget adherence, identifying and explaining variances, and financial reporting is effectively managed in compliance with corporate financial policies.  (10% of time)
  • Authorize, and administer the acquisition of goods and services for the operating unit and direct reports in accordance with the procurement policy and procedures.
  • Approves monthly water billing for cost recovery from Local Area Municipalities.

3. Develops, recommends and implements performance standards, methods and procedures for the Water Section, establishes best practices and seeking optimization and continuous improvement. (20% of time)
  • Ensures uniform and standard practices throughout the Section for operation, maintenance, budgeting and labor relations.
  • Ensures legislative and regulatory compliance and overall reporting for all of water services.
  • Participates in the development of new policies and procedures or changes to existing policies or procedures relating to maintenance, operating and safety functions of Regional Water and Wastewater Systems.
  • Keeps abreast of pertinent Federal/Provincial legislation and regulation affecting the Section and/or Division, ensuring compliance with established or amended Regional policies and procedures.

4. Manages people resource planning for the division or operating unit, determining ideal organizational structures, identifying desirable role and skill mix requirements and ensuring ongoing work quality and deliverability of results. (20% of time)
  • Enables results with the organization’s human capital strategy to foster employee engagement.
  • Directs and provides leadership for the activities and coaching of direct reports, providing work direction, setting priorities, assigning tasks/projects, determining methods and procedures to be used, resolving problems, ensuring results are achieved, and managing staff recruitment, performance, and skill development activities.
  • Ensures alignment and coordination of activity and quality of output between teams under their direction.
  • Ensures focus is service excellence, communication/transparency, innovation, and data integrity and work flow integration.
  • Ensures staff has the information and resources to make successful plans and decisions.
  • Ensures all people related issues, including recruitment, grievances and labour relations issues, are aligned to HR and Corporate standards and practices.
  • Helps to break down barriers to employee success, ensuring collaboration and cooperation with other teams within their division and department.
  • Ensures Occupational Health & Safety policies, programs and practices are implemented, and maintained.  This includes workplace inspections, monitoring, accident reporting and investigations, and ensuring any observed hazards or lapses in the functioning of OH&S processes, and other OH&S concerns are responded to promptly.
  • Ensures all individuals under supervision have been informed of hazards and instructed on the necessary risk control and emergency response measures.

5. Collaborates with internal and external stakeholders, representing the Region on applicable technical and administrative committees. (10% of time)
  • Collaborates with other sections within the Division to foster teamwork and provide coordinated and efficient Water and Wastewater Services.
  • Liaises with federal and provincial agencies and area municipalities with respect to wastewater and water supply programs.
  • Researches and prepares reports for submission to the Public Works Committee and, as required, to other standing committees, including presentations and attendance.
  • Makes presentations to municipal councils, committees and public meetings (as required).
  • Keeps abreast of technical knowledge relating to water and wastewater treatment and related project delivery and construction technology.
  • Participates in public education/awareness through public outreach initiatives (as required).

Special Requirements

  • In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
  • Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.
  • May be required to support emergency operations under the incident management structure, at the direction of the Emergency Operations Centre Director.
  • Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values of service, honesty, choice, partnership and respect.

Closing Statement

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow's challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

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