Job Posting #22546

Privacy Officer

Closing Date:Mon., May. 20, 2019
Department:Corporate Administration
Location:Headquarters Campbell West
Type:Regular Full-Time
Union:Non Union
Salary:$60,570 - $71,260
Work Hours:35 hrs / week

About Niagara Region

Serving a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada's most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada's most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario's most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.


Reporting to the Deputy Clerk, the Privacy Officer is responsible for the maintenance and operational activities as part of administering a fully integrated Corporate Privacy Program.

This role provides technical advice and consultation to internal and external stakeholders relating to the Corporate Privacy Program and applicable legislation. 

Support compliance with and administer processes relating to Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), Personal Health Information and Protection of Privacy Act (PHIPA), and all other applicable legislation and industry standards.


  • A post-secondary degree in Information Science, Library Science, Public Policy, History, Business Administration or related discipline.
  • An equivalent combination of education and experience may be considered.


  • Minimum five (5) years’ experience and understanding of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and the Personal Health Information Protection Act (PHIPA).
  • Broad knowledge of the legislative process of Government legislation, with knowledge of specific Provincial Acts (e.g. Municipal Act, 2001, Municipal Freedom of Information and Protection of Privacy Act and Personal Health Information Protection Act).
  • IAPP and/or CIPP(c) is an asset.


1. Advises and consults on the establishment and ongoing maintenance of the corporate Privacy Program. 
  • Develops, maintains and implements policies and processes that enable consistent, effective privacy practices which minimize risk and ensure the confidentiality of personal/ personal health information.
  • Ensures privacy forms, policies, standards, and procedures are up-to-date.
  • Ensures Department/Division/Program services are in compliance with Niagara Region’s Privacy Program.
  • Establishes and administers the privacy breach management process for taking action on all complaints/reports concerning possible or real breaches of personal and personal health information and tracks all activity related to breaches and reports.
  • Maintains Personal Information Banks.
  • Establishes and maintains personal information practice notices for all Health Information custodians.
  • Coordinates with internal stakeholders such as senior leaders, Information Technology, and Legal Services to establish governance for the Privacy Program.
  • Serves in a leadership role for privacy compliance.
  • Collaborates with information security staff to ensure alignment between security and privacy compliance programs including policies, practices, investigations, and acts as a liaison to the information systems department.

2. Initiates, facilitates and promotes activities to foster information privacy compliance and awareness within the organization and related entities.
  • Performs or oversees initial and periodic information privacy risk assessment/analysis, mitigation and remediation.
  • Takes a lead role, to ensure the organization has and maintains appropriate privacy and confidentiality consents, authorization forms and information notices and materials reflecting current organization and legal practices and requirements.
  • Conducts and reviews Privacy Impact Assessments related to internal and external systems.
  • Provides advice to internal stakeholders and program areas on privacy related matters to privacy including the processing of formal requests for personal health information under PHIPA.
  • Collaborates with Business Analysts and Development Teams to provide privacy expertise on the design and development of new applications/functionalities, workflow, etc.
  • Oversees, develops and delivers privacy training to internal and external stakeholders.
  • Represents the Niagara Region on various committees related to the sharing and use of personal/personal health information.

3. Mandatory Reporting and Business Analytics
  • Works with organization administration, legal counsel, and other related parties to represent the organization's information privacy interests with external parties (provincial or local government) who undertake to adopt or amend privacy legislation, regulation, or standards.
  • Analyzes risk and formulates solutions that are both enabling and analytically sound, taking into account the Region’s various obligations, including but not limited to those of a Health Information Custodian.
  • Maintains database of corporate privacy breaches, access requests and policy changes.
  • Prepares and submit mandatory Information and Privacy Commissioner (IPC) annual reporting.

4. Privacy Trends and Research
  • Maintains current knowledge of applicable Federal and Provincial privacy laws and accreditation standards.
  • Analyzes and interprets impact of legislation, orders of the court and government policies to recommend appropriate course of action.
  • Maintains a constant, broad awareness of current and developing political and privacy issues that could impact the corporation.

Special Requirements

  • In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
  • Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values of service, honesty, choice, partnership and respect.

Closing Statement

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow's challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

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