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Online Job Application

We make every effort to list the ideal qualifications for each available position to ensure the best qualified candidate is selected. If you meet these qualifications, apply online to the Job Opening.

Be sure to provide a copy of your resume and cover letter and complete any online screening questions so that your application is received in full. All information we receive will be treated as strictly confidential.

Resume and Cover Letter Preparation

If you haven't updated your resume or cover letter for some time, or if you have never prepared a resume and / or cover letter, consider the following tips. While some of the following information can be applied to any job search, these tips relate directly to Niagara Region's hiring process.

Resume Style and Design Tips

  • Keep your resume between two to three pages in length, wherever possible
  • List your work experience in reverse chronological order beginning with your most recent job
  • Market your strengths by explaining your accomplishments and achievements, rather than listing your duties
  • Customize your resume for the job you're applying to by explaining how your skills and abilities meet the key qualifications in the job description .We recommend that you create a new resume for each different job you apply for.
  • Summarize your work experience of more than 10 years ago, unless it's directly relevant to the job that you're applying for
  • Don't copy and paste the exact wording from the job posting
  • Use one simple font that's easily readable (e.g., Arial size 12)
  • Use bolding sparingly and don't use shading
  • Avoid using all capitalized letters, italics or underlining because they can be difficult to read
  • Don't use acronyms, abbreviations, cliches or jargon
  • Avoid fancy graphics as they can distract the reader
  • Leave plenty of white space with generous margins and indentations
  • Use action verbs to highlight your accomplishments (e.g. achieved, expanded, improved, pioneered, reduced, resolved, spearheaded)

Resume Sections

  • Personal Information
    Include your name, address, phone number, including area code and email.

    Don't include confidential information, such as your date of birth, marital status, or your social insurance number.

  • Summary of qualifications
    Immediately following your personal information, market your most important and relevant qualifications. Often, this includes a statement about your strengths as they relate to your work experience that makes you a suitable candidate for the job.

    Tip: imagine how a friend or coworker might describe your strengths.

    Summary may include:

    • Number of years of relevant experience
    • Specialized training or formal credentials
    • Significant accomplishment or successful endeavours
    • A statement about your level of commitment, work attitude or values

    Don't include a sentence stating your career objective. This serves no useful purpose if it merely repeats the title of the position for which you are applying.

  • Work experience
    List your work experience in reverse chronological order listing the years worked in each job. Don't include months unless you have been in a position for under a year.

    Clearly write your job title and division / employer in bold.

    Explain your experience as it relates to the key qualifications for the position you're applying to by using four to five one-liners to describe your significant accomplishments. Whenever possible, try to quantify your achievements.


    A one-liner describes an accomplishment, skill or responsibility in point form, preventing you from using unnecessarily wordy sentences. Prioritize your one-liners by putting the most significant ones first.

    • Start each one-liner with an action verb. For your current job use present tense verbs, for example, prepares or develops. For previous jobs, use past tense verbs like assisted or monitored.
    • State what you did and what you accomplished - quantify and qualify your points to demonstrate your experience fully, and the depth and breadth of the knowledge, skills and abilities you possess.
    • Show the results of your actions and the benefits they had to the company. For example, how much money you saved, how you solved a problem, how you built a relationship

    One-liner Examples

    • Handled all in-bound telephone calls, re-directed them to appropriate staff or took messages as needed
    • Followed up on requests and ensured client service standards were maintained in a high volume client focused environment
    • Rearranged the office filing system based on a personally devised plan, which led to more efficient file retrieval by staff
    • Developed an extensive equipment maintenance program resulting in reduced downtime, lower repair costs and improved service
  • Education
    • List your education at the end of your resume unless you have very little work experience
    • Only list your degree, diploma and the educational institution
    • Don't list courses unless they're directly related to the position
    • Put your highest education level or most recently attained degree / diploma first.
    • Academic awards and / or scholarships can be mentioned
  • Other resume sections
    Include additional resume sections only if they're relevant to the job you're applying for, including:

    • Languages (list verbal and written skills)
    • Awards
    • Publications (list published work)
    • Professional affiliations memberships
    • Volunteer experience / community involvement (may also include if you have minimal paid work experience)

    Don't include a list of references or a statement that references are available on request.

    Always tell the truth. Do not misrepresent or falsify any information on your resume.

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