Office of the Chief Administrative Officer

The CAO is the primary member of municipal staff to interact with council and acts as the manager of a municipality, making important decisions such as hiring employees, planning budgets and managing operations.

The CAO reports directly to council and is required to implement plans, policies and projects for council.

The CAO is also responsible for the preparation and submission of the annual budget and, following council approval, for administering the budget on behalf of the municipality.

Ron Tripp
Chief Administrative Officer

ext. 3253
Email Chief Administrative Officer


  • Corporate Strategy and Innovation

    Corporate Strategy and Innovation plays a key role in how members of the public, staff and other levels of government perceive and interact with Niagara Region. Through two-way communications, we work to make sure the feedback and ideas of our stakeholders inform the Region's decision-making process. This division is responsible for:

    • Proactive media relations; issues and reputation management
    • Website management, social media and digital communication tools
    • Advertising, marketing and digital analytics
    • Brand management and creative services, including graphic design
    • Strategic communications counsel and planning
    • Public relations research
    • Government relations
    • Crisis communications
    • Internal communications
    • Corporate performance and strategy


    905-980-6000 ext. 3242
    Email Corporate Strategy and Innovation
  • Economic Development

    Niagara Region Economic Development serves as the conduit and catalyst to affect positive economic growth in Niagara through the advancement of:

    • Strategic marketing and initiatives
    • Business development and expedited services
    • Trade and investment
    • Economic research and analysis
    • Economic development to support to local area municipalities
    • Coordination of the Niagara Foreign Trade Zone, a one stop shop for local companies looking to export their products and serves to foreign markets


    905-980-6000 ext. 3520
    Email Economic Development
  • Human Resources

    Human Resources strives to maintain an innovative, diverse and professional workforce of over 3,600 employees across 44 work locations. Services to the organization include:

    • Employee recruitment, organizational entry and talent management
    • Organization, employee and leadership effectiveness, development and training
    • Payroll services, benefits and pension
    • Health, safety and disability support services
    • Employee and labour relations, and related dispute and investigative services
    • Support for Niagara Regional Housing and Niagara Regional Police Services


    905-980-6000 ext. 3392
    Email Human Resources
  • Office of the Regional Clerk

    The Office of the Regional Clerk serves Regional Council by providing administrative, legislative and clerical support to council, the regional chair, the chief administrative officer and the corporation. The division:

    • Maintains all council and committee agendas and minutes, and by-laws passed by Niagara Region
    • Oversees information management services, including the classification and maintenance of traditional and electronic corporate records, and the administration of an inactive records centre
    • Provides a commissioner for taking affidavits for the declaration of oaths
    • Responds to information requests concerning regional council and committee agendas, reports and minutes
    • Coordinates requests for records made under the Municipal Freedom of Information and Protection of Personal Privacy Act and the Personal Health Information Protection Act


    905-980-6000 ext. 3305
    Email Office of the Regional Clerk

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