Corporate Services

Divisions

• Business Licensing and Enforcement

  Niagara Region is in the process of moving the administration and enforcement of business licensing (transportation and adult entertainment) back to the Region, as it is currently delegated to Niagara Regional Police.

  The transition is planned for June 2019. Following this transition, a full process review will be conducted using the lean / six sigma methodology and community consultation to identify opportunities for improvement in the licensing and enforcement processes, and customer service.

  Contact

  905-980-6000 ext. 3370
  Email Business Licensing and Enforcement
• Construction, Energy and Facilities Management

  Construction, Energy and Facilities Management oversees projects and asset management, energy management and facilities operation. This division:

  • Oversees new construction, renovations, accommodations projects, capital budgeting and asset management for Regionally-owned facilities
  • Develops the Region's energy strategy and plan, energy audits, feasibility studies and regulatory compliance
  • Identifies energy conservation opportunities and promotes the efficient use of energy
  • Manages contract administration, building repairs, maintenance and improvements

  Contact

  905-980-6000 ext. 3496
• Financial Management and Planning

  Financial Management and Planning provides financial support, strategy and policies for the corporation, including:

  • Financial reporting and analysis for internal and external stakeholders
  • Annual year-end audits and financial statement preparation
  • Consolidated operating and capital budgets, levy and utility rates
  • Long-term financial strategies and policies
  • Corporate payments, invoicing and collection services
  • Support for the Region's Enterprise Resource Planning System
  • Debt and investment management

  Contact

  905-980-6000 ext. 3528
  Email Financial Management and Planning
• I.T. Solutions

  I.T. Solutions plans, builds, secures and sustains the enterprise architecture required to support all software applications, computer equipment and telecommunications networks used to support municipal service delivery. The division also investigates, develops and implements new applications and technology to create efficiencies and service enhancements. Services include:

  • Consultation, project management and process design
  • Application and web development
  • Geographic information systems
  • Network, server, desktop and telecom support
  • Disaster recovery planning
  • Data centre hosting

  Contact

  905-980-6000 ext. 3474
  Email I.T. Solutions
• Internal Control and Organizational Performance

  The Internal Control and Organizational Performance division provides consulting and continuous improvement services to the organization through:

  • Business analysis
  • Project and change management
  • Performance measurement
  • Strategic planning
  • Internal audit

  This division provides an organizational lens to assist in addressing business challenges by identifying opportunities for improvement, developing and delivering solutions, and measuring the outcomes.

  Contact

  905-980-6000 ext. 3332
  Email Internal Control and Organizational Performance
• Legal and Court Services

  Legal and Court Services provides a broad scope of advice and support to, and on behalf of Niagara Region, including:

  • Legal support in matter such as real estate, contracts and litigation
  • Advice, opinions and information on risk and insurance
  • Handling of insurable and non-insurable claims
  • Administration of Provincial Offences Courts
  • Prosecution of certain provincial offence matters and fine processing / collection services

  Legal Services is not able to provide assistance to the public.

  Contact Legal Services
  905-980-6000 ext. 3416
  Email Legal Services

  Contact Court Services
  905-980-6000 ext. 1629
  Email Court Services

• Procurement and Strategic Acquisitions

  Procurement and Strategic Acquisitions oversees the following key functions:

  • Procurement, which is responsible for the management of all formal procurement processes to support operational needs, ensuring compliance with trade agreements, the Municipal Act and Procurement By-law. Procurement operates within the principles of managing a fair, open and transparent public procurement process ensuring fairness between bidders.
  • Strategic Acquisitions consists of Strategic Sourcing and Real Estate Services:
  • Strategic Sourcing is responsible for the overall management and strategic direction of the Region's sourcing initiatives, EFMS / PeopleSoft management and alternative service delivery projects for internal departments and shared services partners
  • Real Estate Services oversees property acquisitions for capital projects, such as operational facilities, road reconstruction, and intersection improvements. It is also responsible for disposition of surplus lands, leasing and licensing, easements and encroachment agreements.

  Contact
  
  905-980-6000 ext. 3655
  Email Procurement and Strategic Acquisitions

Departments

• Office of the CAO
• Community Services
• Corporate Services
• Planning and Development Services
• Public Health and Emergency Services
• Public Works
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