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Corporate Services

Corporate Services plays a key role in governance and oversees funding, legal, court services, facilities, technology, and procurement and strategic acquisition.

These services, along with effective planning and strategy work to improve our everyday lives and greater prosperity for Niagara.

Todd Harrison

ext. 3270
Email Todd Harrison


  • Business Licensing and Enforcement

    Niagara Region is in the process of moving the administration and enforcement of business licensing (transportation and adult entertainment) back to the Region, as it is currently delegated to Niagara Regional Police.

    The transition is planned for June 2019. Following this transition, a full process review will be conducted using the lean / six sigma methodology and community consultation to identify opportunities for improvement in the licensing and enforcement processes, and customer service.


    905-980-6000 ext. 3370
    Email Business Licensing and Enforcement
  • Construction, Energy and Facilities Management

    Construction, Energy and Facilities Management oversees projects and asset management, energy management and facilities operation. This division:

    • Oversees new construction, renovations, accommodations projects, capital budgeting and asset management for Regionally-owned facilities
    • Develops the Region's energy strategy and plan, energy audits, feasibility studies and regulatory compliance
    • Identifies energy conservation opportunities and promotes the efficient use of energy
    • Manages contract administration, building repairs, maintenance and improvements


    905-980-6000 ext. 3496
  • Financial Management and Planning

    Financial Management and Planning provides financial support, strategy and policies for the corporation, including:

    • Financial reporting and analysis for internal and external stakeholders
    • Annual year-end audits and financial statement preparation
    • Consolidated operating and capital budgets, levy and utility rates
    • Long-term financial strategies and policies
    • Corporate payments, invoicing and collection services
    • Support for the Region's Enterprise Resource Planning System
    • Debt and investment management


    905-980-6000 ext. 3528
    Email Financial Management and Planning
  • I.T. Solutions

    I.T. Solutions plans, builds, secures and sustains the enterprise architecture required to support all software applications, computer equipment and telecommunications networks used to support municipal service delivery. The division also investigates, develops and implements new applications and technology to create efficiencies and service enhancements. Services include:

    • Consultation, project management and process design
    • Application and web development
    • Geographic information systems
    • Network, server, desktop and telecom support
    • Disaster recovery planning
    • Data centre hosting


    905-980-6000 ext. 3474
    Email I.T. Solutions
  • Internal Control and Organizational Performance

    The Internal Control and Organizational Performance division provides consulting and continuous improvement services to the organization through:

    • Business analysis
    • Project and change management
    • Performance measurement
    • Strategic planning
    • Internal audit

    This division provides an organizational lens to assist in addressing business challenges by identifying opportunities for improvement, developing and delivering solutions, and measuring the outcomes.


    905-980-6000 ext. 3332
    Email Internal Control and Organizational Performance
  • Legal and Court Services

    Legal and Court Services provides a broad scope of advice and support to, and on behalf of Niagara Region, including:

    • Legal support in matter such as real estate, contracts and litigation
    • Advice, opinions and information on risk and insurance
    • Handling of insurable and non-insurable claims
    • Administration of Provincial Offences Courts
    • Prosecution of certain provincial offence matters and fine processing / collection services

    Legal Services is not able to provide assistance to the public.

    Contact Legal Services
    905-980-6000 ext. 3416
    Email Legal Services

    Contact Court Services
    905-980-6000 ext. 1629
    Email Court Services

  • Procurement and Strategic Acquisitions

    Procurement and Strategic Acquisitions oversees the following key functions:

    • Procurement, which is responsible for the management of all formal procurement processes to support operational needs, ensuring compliance with trade agreements, the Municipal Act and Procurement By-law. Procurement operates within the principles of managing a fair, open and transparent public procurement process ensuring fairness between bidders.
    • Strategic Acquisitions consists of Strategic Sourcing and Real Estate Services:
      • Strategic Sourcing is responsible for the overall management and strategic direction of the Region's sourcing initiatives, EFMS / PeopleSoft management and alternative service delivery projects for internal departments and shared services partners
      • Real Estate Services oversees property acquisitions for capital projects, such as operational facilities, road reconstruction, and intersection improvements. It is also responsible for disposition of surplus lands, leasing and licensing, easements and encroachment agreements.


    905-980-6000 ext. 3655
    Email Procurement and Strategic Acquisitions

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