Offices, Centres and Facilities

Due to the COVID-19 pandemic, most Niagara Region facilities are closed to the public.

Learn about our closures and service disruptions for more information and to find out which facilities have started to open.

Niagara Region Headquarters

1815 Sir Isaac Brock Way
(Formerly 2201 St. Davids Rd.)
Thorold, ON

905-980-6000
Toll-free: 1-800-263-7215

Monday - Friday
8:30 a.m. - 4:30 p.m.
Closed holidays

Office	Address	Phone	Hours of operation
Branscombe Childcare Centre	6271 Glengate St.	905-356-7677	Closed
Fort Erie Childcare Centre	94 Catherine St.	905-871-7706	Closed
Port Colborne Childcare Centre	214 Steele St.	905-835-2394	Closed
St. Catharines Childcare Centre	179 Carlton St.	905-684-9927	Closed
Welland Childcare Centre	25 Bruce St.	905-735-2665	Closed

Office	Address	Phone	Hours of operation
Administration Community Service Office	1815 Sir Isaac Brock Way	905-984-6900	Closed Closed to the public due to COVID-19
Fort Erie Community Service Office	469 Central Ave.	905-354-3561	Closed
Niagara Falls Community Service Office	5853 Peer St.	905-354-3561	Closed
Port Colborne Community Service Office	92 Charlotte St.	905-734-7975	Closed
St. Catharines Community Service Office	234 Bunting Rd.	905-641-9960	Closed
Welland Community Service Office	250 Thorold Rd. West	905-734-7975	Closed

Office	Address	Phone	Hours of operation
Administration Economic Development Office	1815 Sir Isaac Brock Way	905-980-6000	Closed Closed to the public due to COVID-19

Office	Address	Phone	Hours of operation
Bridge Street Residential Drop-off Depot Landfill	1300 Bridge St. Fort Erie Ontario	905-871-3887	Closed
Humberstone Landfill	700 Humberstone Rd. Welland Ontario	905-735-8261	Closed
Niagara Road 12 Landfill	7015 Concession 7 Rd. West Lincoln Ontario	905-309-0123	Closed

Office	Address	Phone	Hours of operation
D.H. Rapelje Lodge Long Term Care Home	277 Plymouth Rd.	905-714-7428	Closed to the public due to COVID-19
Deer Park Villa Long Term Care Home	150 Central Ave.	905-945-4164	Closed to the public due to COVID-19
Gilmore Lodge Long Term Care Home	50 Gilmore Rd.	905-871-6160	Closed to the public due to COVID-19
Linhaven Long Term Care Home	403 Ontario St.	905-934-3386	Closed to the public due to COVID-19
Northland Pointe Long Term Care Home	2 Fielden Ave.	905-835-9335	Closed to the public due to COVID-19
T. Roy Adams Centre for Dementia Care Long Term Care Home	403 Ontario St.	905-934-3364	Closed to the public due to COVID-19
The Meadows of Dorchester Long Term Care Home	6623 Kalar Rd.	905-357-1911	Closed to the public due to COVID-19
The Woodlands of Sunset Long Term Care Home	920 Pelham St.	905-892-3845	Closed to the public due to COVID-19
Upper Canada Lodge Long Term Care Home	272 Wellington St.	905-468-4208	Closed to the public due to COVID-19

Office	Address	Phone	Hours of operation
Welland Provincial Offences Courts	445 East Main St.	905-687-6590	Closed

Office	Address	Phone	Hours of operation
Thorold / St. Catharines Public Health Offices	1815 Sir Isaac Brock Way	905-688-8248	Closed Closed to the public due to COVID-19
Mental Health Program Public Health Offices	3550 Schmon Pkwy. Unit 2	905-688-2854	Closed Closed to the public due to COVID-19
Fort Erie Public Health Offices	1264 Garrison Rd. Unit 12	905-871-6513	Closed Closed to the public due to COVID-19
Niagara Falls Public Health Offices	7835 McLeod Rd.	905-356-1538	Closed Closed to the public due to COVID-19
Welland Public Health Offices	200 Division St.	905-735-5697	Closed Closed to the public due to COVID-19

Office	Address	Phone	Hours of operation
Niagara Falls Public Works Building Maintenance Station	4343 Morrison St.
St. Catharines Public Works Building Maintenance Station	68 Church St.
Welland Public Works Building Maintenance Station	5 Lincoln St.

Office	Address	Phone	Hours of operation
Environmental Centre Public Works Facility	3501 Schmon Pkwy.	905-980-6000	Closed Closed to the public due to COVID-19
Pelham Transportation Yard Public Works Facility	1495 Victoria Ave.	905-892-5355	Closed Closed to the public due to COVID-19
Smithville Transportation Yard Public Works Facility	3114 Thirty Rd. RR 14	905-957-3358	Closed Closed to the public due to COVID-19
Thorold Transportation Yard Public Works Facility	3557 Thorold Townline Rd.	905-227-7270	Closed Closed to the public due to COVID-19
Welland Transportation Yard Public Works Facility	745 Doan's Ridge Rd.	905-735-1924	Closed Closed to the public due to COVID-19

Office	Address	Phone	Hours of operation
Crystal Beach Sewage Treatment Plant	500 Ridgeway Rd. Crystal Beach Ontario	905-894-4055	Closed
Fort Erie Sewage Treatment Plant	1 Anger Ave. Fort Erie Ontario	905-871-2264	Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m. Closed to the public due to COVID-19
Grimsby Sewage Treatment Plant	160 Lake St. Grimsby Ontario	905-945-3089	Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m.
Niagara Falls Sewage Treatment Plant	3450 Stanley Ave. Niagara Falls Ontario	905-354-2754	Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m.
Niagara-on-the-Lake Sewage Treatment Plant	Mobile Site	905-468-3561	Closed
Port Colborne Sewage Treatment Plant	30 Prosperity Ave. Port Colborne Ontario	905-834-6973	Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m.
Port Dalhousie Sewage Treatment Plant	40 Lighthouse Rd. St. Catharines Ontario	905-935-8315	Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m.
Port Weller Sewage Treatment Plant	27 Lombardy St. St. Catharines Ontario	905-934-4800	Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m.
Welland Sewage Treatment Plant	505 River Rd. RR 1 Welland Ontario	905-735-2110	Closed

Office	Address	Phone	Hours of operation
Fort Erie Sexual Health Centre	1264 Garrison Rd. Unit 12	905-688-3817	By appointment only. Call 1-800-263-5757 to book. Closed to the public due to COVID-19
Niagara Falls Sexual Health Centre	5710 Kitchener St.	905-688-3817	Closed Closed to the public due to COVID-19
St. Catharines Sexual Health Centre	277 Welland Ave.	905-688-3817	Closed No walk-ins due to COVID-19. Call to make an appointment.
Welland Sexual Health Centre	200 Division St.	905-688-3817	Closed Closed to the public due to COVID-19

Office	Address	Phone
Decew Water Treatment Plant	2700 DeCew Rd. St. Catharines Ontario	905-684-5353
Rosehill Water Treatment Plant	300 Rosehill Rd. Fort Erie Ontario	905-871-3551
Grimsby Water Treatment Plant	300 North Service Rd. Grimsby Ontario	905-945-2840
Niagara Falls Water Treatment Plant	3599 Macklem St. Niagara Falls Ontario	905-295-4831
Port Colborne Water Treatment Plant	323 King St. Port Colborne Ontario	905-834-3363
Welland Water Treatment Plant	4 Cross St. North Welland Ontario	905-735-7420