COVID-19 - As Ontario reopens, learn about public health and workplace safety measures. Learn about the COVID-19 vaccination and service disruptions.

Offices, Centres and Facilities

Due to the COVID-19 pandemic, most Niagara Region facilities are closed to the public.

Learn about our closures and service disruptions for more information and to find out which facilities have started to open.

Niagara Region Headquarters

1815 Sir Isaac Brock Way
(Formerly 2201 St. Davids Rd.)
Thorold, ON

905-980-6000
Toll-free: 1-800-263-7215

Monday - Friday
8:30 a.m. - 4:30 p.m.
Closed holidays

Visit Niagara Region Headquarters


Childcare Centre

OfficeAddressPhoneHours of operation
Branscombe Childcare Centre 6271 Glengate St. 905-356-7677 7:30 a.m. to 6 p.m.
Fort Erie Childcare Centre 94 Catherine St. 905-871-7706 7:30 a.m. to 6 p.m.
Port Colborne Childcare Centre 214 Steele St. 905-835-2394 7:30 a.m. to 6 p.m.
St. Catharines Childcare Centre 179 Carlton St. 905-684-9927 7:30 a.m. to 6 p.m.
Welland Childcare Centre 25 Bruce St. 905-735-2665 7:30 a.m. to 6 p.m.

Community Service Office

OfficeAddressPhoneHours of operation
Administration Community Service Office 1815 Sir Isaac Brock Way 905-984-6900 8:30 a.m. - 4:30 p.m. Closed to the public due to COVID-19
Fort Erie Community Service Office 469 Central Ave. 905-354-3561 8:30 a.m. - 4:30 p.m.
Niagara Falls Community Service Office 5853 Peer St. 905-354-3561 8:30 a.m. - 4:30 p.m.
Port Colborne Community Service Office 92 Charlotte St. 905-734-7975 8:30 a.m. - 4:30 p.m.
St. Catharines Community Service Office 234 Bunting Rd. 905-641-9960 8:30 a.m. - 4:30 p.m.
Welland Community Service Office 250 Thorold Rd. West 905-734-7975 8:30 a.m. - 4:30 p.m.

Economic Development Office

OfficeAddressPhoneHours of operation
Administration Economic Development Office 1815 Sir Isaac Brock Way 905-980-6000 8:30 a.m. - 4:30 p.m. Closed to the public due to COVID-19

Landfill

OfficeAddressPhoneHours of operation
Bridge Street Residential Drop-off Depot Landfill 1300 Bridge St. Fort Erie Ontario 905-871-3887 8 a.m. - 5 p.m.
Humberstone Landfill 700 Humberstone Rd. Welland Ontario 905-735-8261 8 a.m. - 5 p.m.
Niagara Road 12 Landfill 7015 Concession 7 Rd. West Lincoln Ontario 905-309-0123 8 a.m. - 5 p.m.

Long Term Care Home

OfficeAddressPhoneHours of operation
D.H. Rapelje Lodge Long Term Care Home 277 Plymouth Rd. 905-714-7428 Closed to the public due to COVID-19
Deer Park Villa Long Term Care Home 150 Central Ave. 905-945-4164 Closed to the public due to COVID-19
Gilmore Lodge Long Term Care Home 50 Gilmore Rd. 905-871-6160 Closed to the public due to COVID-19
Linhaven Long Term Care Home 403 Ontario St. 905-934-3386 Closed to the public due to COVID-19
Northland Pointe Long Term Care Home 2 Fielden Ave. 905-835-9335 Closed to the public due to COVID-19
T. Roy Adams Centre for Dementia Care Long Term Care Home 403 Ontario St. 905-934-3364 Closed to the public due to COVID-19
The Meadows of Dorchester Long Term Care Home 6623 Kalar Rd. 905-357-1911 Closed to the public due to COVID-19
The Woodlands of Sunset Long Term Care Home 920 Pelham St. 905-892-3845 Closed to the public due to COVID-19
Upper Canada Lodge Long Term Care Home 272 Wellington St. 905-468-4208 Closed to the public due to COVID-19

Provincial Offences Courts

OfficeAddressPhoneHours of operation
Welland Provincial Offences Courts 445 East Main St. 905-687-6590 8:30 a.m. - 4:30 p.m.

Public Health Offices

OfficeAddressPhoneHours of operation
Thorold / St. Catharines Public Health Offices 1815 Sir Isaac Brock Way 905-688-8248 8:30 a.m. - 4:30 p.m. Closed to the public due to COVID-19
Mental Health Program Public Health Offices 3550 Schmon Pkwy. Unit 2 905-688-2854 8:30 a.m. - 4:30 p.m. Closed to the public due to COVID-19
Fort Erie Public Health Offices 1264 Garrison Rd. Unit 12 905-871-6513 8:30 a.m. - 4:30 p.m. Closed to the public due to COVID-19
Niagara Falls Public Health Offices 7835 McLeod Rd. 905-356-1538 8:30 a.m. - 4:30 p.m. Closed to the public due to COVID-19
Welland Public Health Offices 200 Division St. 905-735-5697 8:30 a.m. - 4:30 p.m. Closed to the public due to COVID-19

Public Works Building Maintenance Station

OfficeAddressPhoneHours of operation
Niagara Falls Public Works Building Maintenance Station 4343 Morrison St.
St. Catharines Public Works Building Maintenance Station 68 Church St.
Welland Public Works Building Maintenance Station 5 Lincoln St.

Public Works Facility

OfficeAddressPhoneHours of operation
Environmental Centre Public Works Facility 3501 Schmon Pkwy. 905-980-6000 8:30 a.m. - 4:30 p.m. Closed to the public due to COVID-19
Pelham Transportation Yard Public Works Facility 1495 Victoria Ave. 905-892-5355 7 a.m. - 3 p.m. Closed to the public due to COVID-19
Smithville Transportation Yard Public Works Facility 3114 Thirty Rd. RR 14 905-957-3358 7 a.m. - 3 p.m. Closed to the public due to COVID-19
Thorold Transportation Yard Public Works Facility 3557 Thorold Townline Rd. 905-227-7270 7 a.m. - 3 p.m. Closed to the public due to COVID-19
Welland Transportation Yard Public Works Facility 745 Doan's Ridge Rd. 905-735-1924 7 a.m. - 3 p.m. Closed to the public due to COVID-19

Sewage Treatment Plant

OfficeAddressPhoneHours of operation
Fort Erie Sewage Treatment Plant 1 Anger Ave. Fort Erie Ontario 905-871-2264 Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m. Closed to the public due to COVID-19
Grimsby Sewage Treatment Plant 160 Lake St. Grimsby Ontario 905-945-3089 Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m.
Niagara Falls Sewage Treatment Plant 3450 Stanley Ave. Niagara Falls Ontario 905-354-2754 Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m.
Port Colborne Sewage Treatment Plant 30 Prosperity Ave. Port Colborne Ontario 905-834-6973 Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m.
Port Dalhousie Sewage Treatment Plant 40 Lighthouse Rd. St. Catharines Ontario 905-935-8315 Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m.
Port Weller Sewage Treatment Plant 27 Lombardy St. St. Catharines Ontario 905-934-4800 Jan. - Sept: 7 a.m. - 7 p.m., Oct. - Dec.: 6 a.m. - 9 p.m.

Sexual Health Centre

OfficeAddressPhoneHours of operation
Fort Erie Sexual Health Centre 1264 Garrison Rd. Unit 12 905-688-3817 By appointment only. Call 1-800-263-5757 to book. Closed to the public due to COVID-19
Niagara Falls Sexual Health Centre 5710 Kitchener St. 905-688-3817 1 - 4:30 p.m. Closed to the public due to COVID-19
St. Catharines Sexual Health Centre 277 Welland Ave. 905-688-3817 8:30 a.m. - 4:30 p.m. No walk-ins due to COVID-19. Call to make an appointment.
Welland Sexual Health Centre 200 Division St. 905-688-3817 Closed Closed to the public due to COVID-19

Water Treatment Plant

OfficeAddressPhoneHours of operation
Decew Water Treatment Plant 2700 DeCew Rd. St. Catharines Ontario 905-684-5353
Rosehill Water Treatment Plant 300 Rosehill Rd. Fort Erie Ontario 905-871-3551
Grimsby Water Treatment Plant 300 North Service Rd. Grimsby Ontario 905-945-2840
Niagara Falls Water Treatment Plant 3599 Macklem St. Niagara Falls Ontario 905-295-4831
Port Colborne Water Treatment Plant 323 King St. Port Colborne Ontario 905-834-3363
Welland Water Treatment Plant 4 Cross St. North Welland Ontario 905-735-7420
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