Commonly Called Phone Numbers
- Children's Services
- Freedom of Information
- Garbage, Recycling, Organics, Landfill
- Human Resources
- Planning / Development Services
- Public Health
- Regional Councillors
- Roads / Transportation Services
- Seniors Services
- Social Assistance
- Water and Wastewater
- Other / General Inquiries
Children's Services
- Child Care Centres (Regionally Operated)
- Fort Erie: 905-871-7706, fax: 905-871-6462
- Niagara Falls: 905-356-7677, fax: 905-356-3956
- Port Colborne: 905-835-2394, fax: 905-835-0369
- St. Catharines: 905-684-9927, fax: 905-684-1130
- Welland: 905-735-2665, fax: 905-735-8816
- Licensed Home Child Care: 905-984-6900 or 1-800-263-7215 ext. 3894
- Child Care and Special Needs: 905-984-3750 or
1-800-263-7215 ext. 3897
Eligibility for financial supports and services
- Recreation/Cultural Activities: (ProKids) 905-984-3750 or 1-800-263-7215 ext. 3897
Freedom of Information
Municipal Freedom of Information and Protection of Privacy Act and Personal Health Information Protection Act requests
- Access and Privacy Advisors: 905-980-6000 ext. 3468 or ext. 3779
Garbage, Recycling, Organics, Landfill
Garbage, recycling, green bin, leaf and yard waste, landfills, household hazardous waste, environment days
- 905-356-4141 or 1-800-594-5542
Human Resources
- 905-685-6947
Planning / Development Services
Regional Official Plan amendment applications; connections to Regional services; private sewage system permits
- 905-980-6000 or 1-800-263-7215, ext. 3313 or 3499
Provincial Offences Court
- Fort Erie: 905-371-8988
- Lincoln: 905-687-6590
- Niagara Falls: 905-371-8988, fax: 905-371-9855
- Welland: 905-734-6387 (Collections Office: 1-800-756-9477), fax: 905-734-7816
Public Health
- Offices
- Main Office: 905-688-3762 or 1-800-263-7248
- Fort Erie: 905-871-6513, fax: 905-871-3020
- Niagara Falls: 905-356-1538, fax: 905-356-7377
- Welland: 905-735-5697, fax: 905-735-4895
- Confidential Health Information: 905-688-8248 or 1-888-505-6074
- Child Car Seat: ext. 7555
- Dental Health: ext. 7399, fax: 905-688-4999
- Niagara Parents: ext. 7555
- Pregnancy, parenting, breastfeeding, partum depression, child care and EarlyON Centres
- Tobacco Hotline: ext. 7393
- Health risks, ways to quit and laws
- Vaccines:
- General Information: ext. 7425
- Vaccine Ordering: ext. 7396
- Sexual Health Centres
- St. Catharines, Niagara Falls, Welland and Fort Erie: 905-688-3817 or 1-800-263-5757, fax: 905-688-6063
Roads / Transportation Services
24 hour dispatch to report problems with traffic signals, traffic signs, roads and catch basins
- 905-984-3690 or
1-877-552-5579
Seniors Services
- Seniors Community Programs: 905-984-2621
- Long-term Care Homes: 905-984-6900 ext. 3806
- Community Care Access Centre: 905-684-9441
Social Assistance
- Applications / Inquiries: 905-641-9230 or 1-866-627-1110
- Fort Erie / Niagara Falls: 905-354-3561
- Port Colborne / Welland: 905-734-7975
- St. Catharines: 905-641-9960
Water and Wastewater
Watermain or sewer line breaks; low water pressure; RV septic waste; sewage haulers' questions; Regional facility complaints - odours, noise.
- 905-980-6000
- After hours, call 905-984-3690 or 1-877-552-5579
Other / General inquiries
- 905-980-6000 or 1-800-263-7215
- Teletypewriter for Hearing Impaired: 905-984-3613 or 1-866-913-3444