Background checks can take five to eight weeks. Apply before a licence expires or when applying for a first time business licence.
To report an incident, file a complaint, make an enquiry or for general information, contact the Business Licensing department:
905-980-6000 ext. 6380
Email Business Licensing
Services are available Monday to Friday, 9 a.m. to 4 p.m. by phone and email only.
All licence applications and fee payments are processed online. If you're having difficulty uploading documents or completing the online application, contact our office.
Learn about enforcement activity during COVID-19, including number of inspections and charges.