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Business Licensing

Police record checks can take five to eight weeks to complete. Apply for these checks well in advance of a licence expiring or before attending the office for a first time licence application.

COVID-19 Enforcement

Learn about enforcement activity, including number of inspections and charges

Inspection and enforcement statistics

Niagara Region has the authority to pass by-laws to licence, regulate and govern various businesses and occupations.

Licence categories

  • Taxi brokers, owners, drivers and vehicles
  • Transportation network companies (such as Rideshare), drivers and vehicles
  • Shuttle service owners, drivers and vehicles
  • Sight seeing vehicle owners, drivers and vehicles
  • Paratransit taxi owners, drivers and vehicles
  • Caleche services, owners, drivers and horses
  • Tow truck owners, drivers and vehicles
  • Second-hand shops and dealers
  • Auto wrecking and salvage yards

We also have delegated authority to regulate and govern the adult entertainment industry:

  • Parlour owners, operators and entertainers in Fort Erie, Niagara-on-the-Lake, Niagara Falls, St. Catharines, Thorold and Welland
  • Body rub parlour owners, operators and attendants in St. Catharines and Niagara Falls

See business licensing fees.

New driver's licences and renewals

Email Business Licensing for applications related to:

  • Adult entertainer or body rubber
  • Business licences for salvage, second-hand, caleche or towing
  • Broker licences for taxi and transportation network companies


To report an incident, file a complaint, make an enquiry or for general information, contact the Business Licensing department:

905-980-6000 ext. 6380
Email Business Licensing

Due to COVID-19, the business licensing office is closed to the public.

Services are being provided Monday to Friday, 9 a.m. to 4 p.m. by phone and email only.

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