Police record checks can take five to eight weeks to complete. Apply for these checks well in advance of a licence expiring or before attending the office for a first time licence application.
Learn about enforcement activity, including number of inspections and charges
We also have delegated authority to regulate and govern the adult entertainment industry:
All licence applicants must present a Police Criminal Record and Judicial Matters Background Check at the time of licence application.
Documents must be the original and no older than 30 days from the date of licence application.
All persons applying for a driver's licence must have a present and original unrestricted Class G Ontario driver's licence at the time of application.
All persons applying for a driver’s licence must present, at the time of application, an Ontario Ministry of Transportation driver's abstract. The document must be the original and no older than 30 days from the date of licence application.
If a licence applicant is born outside of Canada, proof of citizenship, landed immigrant status and / or a valid work permit is required at the time of application.
To report an incident, file a complaint, make an enquiry or for general information, contact the Business Licensing department:
905-980-6000 ext. 6380
Email Business Licensing
Due to COVID-19, the business licensing office is closed to the public.
Services are being provided Monday to Friday, 9 a.m. to 4 p.m. by phone and email only.
All persons wishing to licence a vehicle for use as a vehicle for hire must present the following original documents:
All licensed vehicles will be inspected annually by Regional Licensing and enforcement officers.
Taxi meters will be inspected annually to ensure the devices remain accurate. They will also be inspected when a taxi meter seal is broken or damaged, or if the meter has been repaired or replaced. A meter test will be conducted on all newly licensed taxi vehicles before a licence is issued.
Caleche owners must present an annual Veterinary Certificate for each horse that will be used to provide the service.
All harnesses, safety features, wagons, carriages and buggies will be inspected annually by licensing and enforcement officers.
Caleche owners and drivers will obey all rules of the road as outlined in the Highway Traffic Act or Municipal By-laws.
The following businesses must have local area municipality business approval that includes zoning, fire, planning or other specific stipulations required for their particular business operation:
Businesses also require proof of general liability insurance as outlined for the specific business for each incident pursuant to the specific by-law that covers the business. Only long form proof of insurance will be accepted.
All documentation presented must be the original.
The following businesses shall email the previous day's business daily register to firstname.lastname@example.org by 10 a.m., seven days a week:
St. Catharines (adult entertainment and body rub parlours)
Niagara Falls (adult entertainment and body rub parlours)