Important Information During a Postal Strike

As of Nov. 15, Canada Post is on a nationwide strike.

Niagara residents, suppliers and customers should prepare for backlogs in mail delivery and disruption to mail delivery service due to the labour disruption.

See information about Canada Post service disruptions.

  • Housing Services

    For mail delivery, you can use:

  • Long-term care home residents

    Residents can pick up their monthly bill at their long-term care home.

    Payment can be made by cheque at the long-term care home or Niagara Region Headquarters.

  • Niagara Regional Housing

    For mail delivery, you can use:

    Do not use cash for rent payments.

  • Ontario Works clients

    If you receive your payments through direct deposit, payments will continue to be deposited into your bank account as usual.

    Ontario Works recipients are still required to report income and changes to their circumstances. They can pick up and drop off the necessary reporting forms at their local Community Services office.

    As of Nov. 12, 2024:

    • Daily client cheques for November: For those who have requested additional benefits as of Nov. 12, cheques will be available for pick up at local offices from 1 - 4:30 p.m. Identification is needed to pick up a cheque. Contact your case manager to set up direct deposit for future payments.
    • Client cheques for December: If the labour disruption is resolved, December social assistance cheques will be mailed on Nov. 27. For individuals on direct deposit, December funds will be deposited into their accounts on Nov. 29. If the labour disruption is not resolved, we'll share more information.
    • Direct deposit statements: Direct deposit statements for December will be placed in the mail
    • Trustee cheques: Trustee cheques will be available for pick up at the Community Services office associated with the address on the cheque
    • Vendor cheques: November vendor cheques will be held unless other arrangements have been requested
  • Provincial Offences Court

    Paying fines

    During a postal service disruption, residents must pay their fines on time.

    You have three other ways to pay your Provincial Offences fine:

    • Online with paytickets.ca
    • In-person at the Niagara Region Provincial Offences Court office at 445 East Main St., Welland
    • By calling 905-687-6590

    Do not mail fine payments if a strike is expected or during a postal service disruption.

    Document delivery

    You can deliver documents:

    • In-person at the Niagara Region Provincial Offences Court office at 445 East Main St., Welland
    • By courier or a professional process server
    • By fax to 905-687-6614 or email to poainfo@niagararegion.ca

    If you have already mailed documents or forms to the court by regular mail, the court may not be able to complete your request until the postal strike is over.

  • Suppliers

    Suppliers can send invoices by email to apinvoices@niagararegion.ca. Account statements and other inquiries can be sent by email to accountspayable@niagararegion.ca.

    Suppliers expecting payments from Niagara Region entities (The Regional Municipality of Niagara, Niagara Regional Police Service, Niagara Transit Commission or Niagara Regional Housing) are reminded that electronic funds transfer is the preferred method of payment. If you are not already enrolled, update your supplier information online.

    Expect delays in payment if your payment method is cheque. Cheques will be available for pick up at Niagara Region Headquarters for suppliers who are unable to sign up for electronic funds transfer.

Customers waiting for a bill / invoice from Niagara Region

Customers with amounts owing to Niagara Region are reminded that payments must still be received by the due date.

Consider using methods other than Canada Post, including online banking, credit card and electronic fund transfer. Contact accounts.receivable@niagararegion.ca to learn more.

Customers waiting for a bill from Niagara Region can sign up to receive invoices by email.

Sign up to receive invoices

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Contact information

 

 

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