MedCare Clinics @ Walmart Pen Centre Infection Control Inspection

Address
221 Glendale Ave
St. Catharines
Services
Physician

Summary

Semi-critical and critical items not reprocessed appropriately. Order issued to not use reprocessed tools.

Diseases resulting from similar errors in infection control may include:

Blood-borne infections
Respiratory infections
Sexually transmitted infections

Contact

Duty Officer
Public Health Inspector
905-980-6000 ext. 7590, toll free 1-888-505-6074
inspect@niagararegion.ca

Findings and Corrective Measures

A complaint was identified from a member of the public on October 30, 2024, related to infection prevention and control concerns.

This infection prevention and control lapse involved a member of the regulatory college.

Orally corrective measures were discussed at the time of inspection.

An initial onsite investigation was conducted on October 31, 2024.

An investigation report was given to the premise / facility noting corrective measures. Information and education was provided.

Ongoing Issues

Issue	Correction	Last Updated
Semi-critical and critical items not cleaned and disinfected appropriately.	Clean/disinfect semi-critical and critical items as appropriate.	Nov. 15, 2024
Critical and semi-critical medical equipment/devices not sterilized appropriately. ORDER has been issued on October 31, 2024 to ensure compliance.	Sterilize critical and semi-critical medical equipment/devices appropriately.	Nov. 15, 2024

Corrected Issues

Issue	Correction	Date Corrected
Appropriate self screening signage was not found at the clinic entrance/reception desk/entrance of exam room	Illness sreening signage is to be located at the clinic entrance, reception desk and entrance of exam rooms.	Nov. 15, 2024
Hand hygiene not performed appropriately.	Perform hand hygiene appropriately.	Nov. 15, 2024
Personal protective equipment not available in clinic setting/at point of care.	Provide personal protective equipment at point of care.	Nov. 15, 2024
Medication(s) not stored or prepared in a clean area.	Store/Prepare medication(s) in a clean area.	Nov. 15, 2024
Multidose vial not labelled appropriately, and not discarded according to the manufacturer’s instructions for use/ within 28 days.	Label multidose vial appropriately. Discard multidose vial appropriately. Discard multidose vial according to the manufacturer’s instructions for use/within 28 days.	Nov. 15, 2024
Multi-dose gel containers not properly labeled and identified.	Multi-dose gel containers to be labeled appropriately.	Nov. 15, 2024
Written infection control policies and procedures incomplete.	Infection control policies to be based on current best practices and reviewed and updated on a regular basis.	Nov. 15, 2024
Staff do not receive regular education related to infection, prevention and control.	Staff to receive regular education related to infection, prevention and control.	Nov. 15, 2024
Staff attendance at education and training sessions not recorded.	There is to be a process for recording staff attendance at education and training sessions.	Nov. 15, 2024
An eyewash station is not provided.	Provide an eyewash station.	Nov. 15, 2024
Leftover single-dose injectable medications not discarded immediately after use.	Discard leftover single-use injectable medications immediately after use.	Nov. 15, 2024
Chemical products used/stored on site are not appropriate. Non-critical items and treatment areas are not cleaned and disinfected appropriately.	Clean/disinfect non-critical items and treatment areas with an appropriate chemical product.	Oct. 31, 2024
Surfaces/items that come into direct contact with client’s blood or body fluids not cleaned and disinfected between clients.	Surfaces/items that come into direct contact with client’s blood or body fluids to be cleaned and disinfected between use.	Oct. 31, 2024
Clean medical supplies are observed to be stored on counter adjacent to sink and found under the sink.	Clean medical supplies are to be stored away from sink and adjacent areas.	Oct. 31, 2024
Medication stored in specimen fridge	Store specimens in a designated area, separate from clean supplies.	Oct. 31, 2024
Staff members storing food in patient care areas.	Do not Store food in the patient care areas.	Oct. 31, 2024

Health Risks and Inspections

In the event that a direct health risk is identified for clients who visited this establishment, Niagara Region Public Health will contact those at risk with advice around any medical follow-up.

For general updates regarding this investigation, continue to monitor this website.