A Home For All

Niagara's Housing and Homelessness Action Plan | Community Update

Vision and goals

A Home for All is Niagara's 10-year Community Action Plan to help everyone in Niagara have a home.

The Housing and Homelessness Action Plan provides a complete vision for aligning activities to address current and future need in Niagara related to affordable housing and homelessness.

The plan's aim is that every person in Niagara has an affordable, suitable and adequate home to provide the foundation to secure employment, raise a family, and build strong communities.

Dec. 31, 2023 marks the end of the 10-year Action Plan. The process has started to develop a new plan for 2024 to 2033.

Family holiding house keys

Goal 1


House people who do not have a home

Goal 2


Help people retain a home

Goal 3


Increase housing options

Goal 4


Improve the housing system

Collaboration and working groups

Affordable housing and homelessness in Niagara have reached a crisis point. Niagara Region cannot accomplish the goals of the Housing and Homelessness Action Plan on its own, and must partner with:

  • Housing and homelessness service providers across health, corrections and child welfare systems
  • Municipal, provincial and federal governments
  • Indigenous organizations and communities
  • Private developers

The Housing and Homelessness Action Plan working groups support collaboration on service and system improvements in ten focus areas. Within those areas, there are opportunities for participants to align initiatives and provide regular input on service and system planning.

2023 Working groups

  • Assertive Street Outreach

    A service that engages with people experiencing unsheltered homelessness to reduce the harmful effects of rough sleeping while working toward long-term housing solutions.

    Chair: Shelly Mousseau, Gateway Residential and Support Services

  • Coordinated Access and By-Name List

    A way to objectively match people with appropriate services no matter how they enter the homeless serving system.

    Facilitated by Homelessness Services staff

  • Exits from Justice to Homelessness

    Collaboration with the justice system to reduce the number of people discharged from justice into homelessness.

    Facilitated by Homelessness Services staff

  • Homelessness Prevention

    Supports individuals and families in imminent risk of experiencing homelessness to maintain their housing or obtain new housing without becoming homeless.

    Co-Chairs: Michael Lethby, The RAFT and Jon Braithwaite, The Hope Centre

  • Housing Affordability Innovation

    Supports increased use of innovation to address the challenge of housing affordability in Niagara.

    Chair: Lori Beech, Bethlehem Housing and Support Services

  • Housing First and Home for Good

    A recovery-oriented approach to ending homelessness that focuses on moving individuals with complex needs into independent and permanent housing. This includes case management to support housing retention and improved well being.

    Co-Chairs: Shelly Mousseau, Gateway Residential and Support Services

  • Housing-Focused Shelter

    A low-barrier emergency accommodation for people experiencing a housing crisis that supports them to return as soon as possible to safe, appropriate housing.

    Chair: Steve Brnjas, Salvation Army Booth Centre

  • Housing Provider Advisory

    Advises on policies, procedures and services related to non-profit and co-operative housing providers.

    Chair: Betty Ann Baker, Niagara Peninsula Homes and Kelly Kendrick, Ganawageh and Ohsto: Seri Urban Homes

  • Lived Expert Advisory

    Advises on policies, procedures and services from the perspective of homeless services users, and raises awareness, educates and addresses stigma.

    Chair: Ilona Matheson, Community Member

  • Supported Transitional Housing

    Temporary accommodation and support to move people from homelessness to independent living or permanent housing.

    Chair: Elisabeth Zimmermann, YWCA Niagara Region

Niagara's rental market

A challenging market for lower income renters

In 2023, Niagara's low-to moderate income renters continued to experience a more challenging market as rents continue to increase faster than incomes.

The average rent for a two-bedroom unit was $1,388 which is 8.4 per cent higher than 2022. Rising interest rates and high house prices have made it hard for renters to buy homes, so they stay in their rental units. This increases the demand for rental units.

While the vacancy rate in Niagara appears to be healthy at 2.8 per cent, it should be considered with caution. In the past, lower vacancy rates for more affordable units have been balanced by higher vacancy rates for more expensive rental units.

The large increase in average rents was due, in part, to the difference between rents paid by new tenants and those paid by long-term tenants. In 2023, new tenants paid 25.7 per cent higher on average than long-term tenants. This makes it hard for those looking to find new rental homes.

A more challenging rental market increases demand for community housing options.

Housing and Homelessness Services by numbers (2023)

78

Individuals placed through Home for Good program

2,752

Issuances of the housing stability plan assistance

2,183

Unique individuals accessed emergency shelter

31.8

Average number of days in shelter per client

169

Youth (16-24) diverted from shelter

72

New households in the Housing First program

336

Move-ins for people experiencing chronic homelessness

594

People who were chronically homeless on
Dec. 31, 2023

11,396

Households on the central housing waitlist

3,072

Niagara Regional Housing-owned units

1,231

People on the By-Name List on Dec. 31, 2023

3,166

Non-profit and co-operatives units

New development updates

New Niagara Regional Housing development AmountUnitsOccupancy date
60 York St.
Welland
$11,917,008 43 senior, family and accessible units July 4, 2023
New non-profit housing AmountUnitsOccupancy date

Port Cares
9 Chestnut Park
Port Colborne

$15,600,000 41 senior and female-led single parent units December 2024

Legion Villa Senior Citizens
171 Mill St.
Smithville

$22,620,000 52 seniors units 2027 (funding dependant)

Lions Douglas Heights
8055 McLeod Rd.
Niagara Falls

$48,500,000 112 seniors units December 2027

255 High St.
Fort Erie

$27,500,000 62 seniors units Late 2027 (funding dependant)
Homelessness services projects AmountUnitsOccupancy date
5925 Summer St.
Niagara Falls
$1,650,000 55 shelter units November 2023
29 Riordon St.
St. Catharines
$2,800,000 46 shelter units February 2024
320 Geneva St.
St. Catharines
$17,000,000 48-50 bridge
housing units
Spring / Summer 2026
745 Crescent Rd.
Fort Erie
$5,900,000 + $1,500,000 18 transitional
housing units
August 2024

Progress towards achieving action items

By the end of December 2023, 84 per cent progress was made toward finishing all 75 actions in the updated Housing and Homelessness Action Plan. At that time, 57 actions were completed, 12 were in progress and six needed significant work.

Actions still needing significant work include those related to working with Indigenous partners. These actions address the need for housing and supports for Indigenous individuals and families needing affordable housing or homelessness.

Areas of focus for 2024 include finishing the review of the original Action Plan, completing a new Action Plan and supporting Indigenous access to land. Efforts will also include Indigenous-led housing development, affordable home ownership and homelessness services by Indigenous organizations for Indigenous people.

75 Actions

  • 57 Complete
  • 12 In progress
  • 6 To be completed

Highlighted accomplishments

  • In July 2023, the Housing First program got seven units in a new Niagara Regional Housing building on York Street in Welland. The priority was on housing Indigenous individuals. In total, nine Indigenous individuals were housed in the seven units. This included five individuals, one couple and one single parent with a child.
  • In response to a Shelter Capacity Review recommending a shift away from seasonal shelters and after getting a building in Niagara Falls, Niagara Region started operating the 60-bed Summer Street shelter. It opened its doors at the beginning of November.
  • Through a successful grant application, Niagara Region piloted a Veteran Outreach Worker in December 2022. This outreach worker, also a Veteran, focuses on Veterans experiencing homelessness to be housed again. Their shared experience has been crucial in finding more Veterans experiencing homelessness. This has helped to connect them to benefits from their military service and advocacy for increased support. Six Veterans have been housed since the pilot started. The outreach worker is working with 15 more individuals.
  • In June 2023, Niagara Region staff worked with the team leads of the Niagara Assertive Street Outreach program. Together, they further developed the Hot Spot Encampment Mapping system. This system ensures individuals experiencing unsheltered homelessness are included on the By-Name List. It also helps our partner agencies operate at their full capacity.
  • Niagara Assertive Street Outreach supported 264 unique individuals experiencing unsheltered homelessness to access emergency shelter and 164 unique individuals to access housing in 2023. The Hot Spot Encampment Mapping system helped with this work. According to the system, by November 2023 there were 87 active encampments in Niagara. This is down from 119 active encampments in December 2022.
  • The Housing Priority Waitlist was updated to increase coordination between the housing services waitlist and the homeless By-Name List. This update aims to improve access to community housing for those experiencing homelessness.
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